Kassy Warta

• Assisted in maintaining a clean and welcoming front desk area, enhancing the guest experience.
• Enforced policies and procedures to increase efficiency.
• Facilitated prompt issue resolution for guests with concerns or complaints, prioritizing their comfort and satisfaction.
• Ran daily, weekly and monthly reports to close day and meet objectives.
• Trained new staff members in customer service techniques and hotel operations.
• Collaborated with housekeeping and maintenance teams to address guest room issues promptly, ensuring optimal guest experiences.
• Answered multi-line phone system to respond to inquiries and transfer calls to rooms.
• Ensured accurate financial transactions for guests by meticulously processing night audit tasks.

• Cleaned front part of store
• Stocked shelves and checked dates on food product
• Trained new staff on the register

• Kept the store cleaned
• Opened the store in a timely manner
• Made food and ensured it was with in it's time limits
• Was learning to be second shift manager.
• Kept a balanced drawer.

Same as what I am currently doing