Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kat Carmona

HOUSTON,Texas

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

11
11
years of professional experience

Work History

Lead Front Desk Associate

Louise Hopkins Underwood Center for the Arts
08.2022 - 11.2023
  • Spearheaded front desk operations as the lead point of contact at an esteemed art gallery, efficiently managing incoming calls, emails, and inquiries, providing detailed information about exhibitions, artists, and events, ensuring exceptional customer service and satisfaction
  • Acted as the ambassador for the art gallery, maintaining a poised and professional demeanor, cultivating and nurturing strong relationships with patrons, artists, and stakeholders, and proficiently handling transactions and payments to ensure seamless gallery operations

Events Associate

Louise Hopkins Underwood Center for the Arts
03.2021 - 11.2023
  • Sole representative of the art gallery during rental events, serving as the primary point of contact for renters, addressing inquiries, and providing comprehensive information about facilities and equipment, ensuring a smooth and satisfactory event experience
  • Diligently monitored gallery spaces during events, safeguarding the premises, and preserving the integrity of exhibited artwork by enforcing restricted area protocols, preventing unauthorized access, and ensuring the protection of valuable pieces from any potential damage or disturbance

Artful Family Hours Instructor

Louise Hopkins Underwood Center for the Arts
03.2022 - 10.2023
  • Developed engaging and age-appropriate art lesson plans tailored to children, fostering creativity and skill development in various mediums and techniques
  • Conducted interactive and hands-on art classes for children, providing guidance and encouragement to inspire their artistic expression and growth in a fun and educational environment

Creative Camp Instructor

Louise Hopkins Underwood Center for the Arts
03.2022 - 06.2023
  • Designed and executed comprehensive art curriculum for children's day camp, integrating diverse artistic concepts and activities to stimulate creativity and learning in a week-long program
  • Implemented a nurturing and safe environment while overseeing art sessions, fostering a supportive atmosphere where children thrived creatively, learned new skills, and enjoyed a memorable and enriching camp experience

Community Art Classes Coordinator

East Lubbock Art House
01.2023 - 05.2023
  • Created dynamic and adaptable art curricula catering to both children and adults, facilitating engaging and inclusive art classes that accommodated varying skill levels and interests
  • Led free community art classes, offering accessible opportunities for individuals to express themselves creatively and engage in a collaborative and inclusive artistic community

Healing Arts: Highpoint Village Instructor

Louise Hopkins Underwood Center for the Arts
01.2022 - 07.2022
  • Designed and delivered engaging arts instruction to adult students with disabilities
  • Created and implemented inclusive learning strategies to ensure all students felt valued and included in the classroom

Night Supervisor

Supply Chain Management Inc
06.2017 - 12.2017
  • Night Supervisor role at a trucking company entailed managing incoming calls, taking messages, and staying on-call to promptly address emergent situations involving drivers, ensuring seamless operations throughout the night
  • Responsible for load routing, optimizing transportation efficiency while coordinating schedules and logistics to meet deadlines and customer demands
  • Provided executive support by performing assistant duties for the CEO, undertaking tasks such as revamping the filing system to enhance organization and accessibility of company records
  • Demonstrated versatility by handling light janitorial duties, contributing to a clean and organized workspace conducive to productivity and professionalism

Daycare Teacher/ Cook

Warm Beginnings & More
06.2012 - 08.2016
  • Provided nurturing care and education to children aged 2 through 12 as a daycare teacher during summer and winter breaks, fostering a supportive and engaging environment for their growth and development
  • Demonstrated versatility by taking on the role of the cook at times, preparing nutritious meals and snacks according to the menu, ensuring dietary needs were met, and maintaining a safe and hygienic kitchen environment while accommodating dietary restrictions

Education

Bachelor of Fine Arts - Studio Arts, Concentration in Sculpture

Texas Tech University
Lubbock, TX
05.2022

Skills

  • Administrative support
  • Organizational capabilities
  • Office equipment operation
  • Client relationship management
  • Clerical experience
  • Attention to detail
  • Technical troubleshooting
  • Effective communication
  • Multitasking proficiency

Accomplishments

  • Commissioned by the Lubbock Arts Alliance to create work for the 2024 Lubbock Arts Festival as a Featured Artist.
  • Recognized in Glasstire for Interwoven
  • Recognized in Texas Monthly for Interwoven
  • Recognized in Southwest Contemporary for Interwoven


Timeline

Community Art Classes Coordinator

East Lubbock Art House
01.2023 - 05.2023

Lead Front Desk Associate

Louise Hopkins Underwood Center for the Arts
08.2022 - 11.2023

Artful Family Hours Instructor

Louise Hopkins Underwood Center for the Arts
03.2022 - 10.2023

Creative Camp Instructor

Louise Hopkins Underwood Center for the Arts
03.2022 - 06.2023

Healing Arts: Highpoint Village Instructor

Louise Hopkins Underwood Center for the Arts
01.2022 - 07.2022

Events Associate

Louise Hopkins Underwood Center for the Arts
03.2021 - 11.2023

Night Supervisor

Supply Chain Management Inc
06.2017 - 12.2017

Daycare Teacher/ Cook

Warm Beginnings & More
06.2012 - 08.2016

Bachelor of Fine Arts - Studio Arts, Concentration in Sculpture

Texas Tech University
Kat Carmona