Seasoned logistics analyst with extensive expertise in customer engagement and support.
Overview
7
7
years of professional experience
Work History
Logistics Analyst
CHEP
Orlando, FL
11.2022 - Current
Managed daily operations of 3PL-run warehouses, ensuring consistent inbound product flow to meet site
allocations and support timely production of customer-ready pallets
Analyzed key performance indicators (KPIs) at each warehouse to identify trends, uncover inefficiencies, and
implement adjustments that support allocation and service level goals
Coordinated with both dedicated and line haul carriers to develop and execute efficient, cost-effective
transportation strategies that meet customer delivery requirements
Monitored shipment progress and proactively addressed delays to minimize disruptions, maintaining over 96% Delivered In Full On Time (DIFOT) performance
Prepared Foods Team Member
DiBruno Brothers
Philadelphia, PA
09.2018 - 12.2020
Assisted with special catering orders as requested by customers.
Assisted customers in selecting appropriate items from the prepared food section.
Assisted in setting up displays to promote new or seasonal products in the prepared foods section.
Rotated stock on shelves to ensure freshness and quality of products being sold.
Trained new team members on store operations related to the prepared foods department.
Host
Walnut Street Cafe
Philadelphia, PA
08.2019 - 01.2020
Maintained a neat and orderly dining area by clearing tables and resetting them for new customers.
Stayed attentive to server availability and table turnover to quickly seat guests.
Monitored dining room activity to ensure all guests are being attended to properly.
Assisted servers in delivering orders to guest tables promptly.
Managed reservations through OpenTable or similar software programs.
Education
Bachelor of Science - Logistics And Supply Chain Management
Temple University
Philadelphia, PA
12-2020
Skills
Inventory management
Team collaboration
Customer service
Problem solving
Time management
Scheduling coordination
Languages
Spanish
Professional
Timeline
Logistics Analyst
CHEP
11.2022 - Current
Host
Walnut Street Cafe
08.2019 - 01.2020
Prepared Foods Team Member
DiBruno Brothers
09.2018 - 12.2020
Bachelor of Science - Logistics And Supply Chain Management