Katalina Perez
Homestead,US
Summary
Motivated Environmental Science major with experience in customer service. Delivered exceptional service through strong work ethic, adaptability, and interpersonal skills. Thrived in fast-paced environments, consistently achieving high-quality results under pressure.
Overview
1
1
year of post-secondary education
3
3
years of professional experience
Work History
Front Desk
The Chinese Restaurant
Miami, FL
12.2025 - 05.2026
- Handled cash and operated register to take orders while maintaining front desk and packing orders in back of Chinese restaurant.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated with team members to meet project objectives and deadlines.
- Worked with cross-functional teams to improve project outcomes and achieve goals.
Beauty and Style
Target
Miami, Florida
08.2025 - 12.2025
- Maintained beauty section and clothing displays, organized fitting rooms, operated cash registers, assisted customers throughout store, and kept floor organized.
- Executed daily operational tasks with precision.
- Proposed creative solutions that improved team collaboration and service quality.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Sales Associate
Hollister
Miami, FL
05.2025 - 08.2025
- Provided customer service by selling products, advising on sizes and styles, overseeing fitting rooms, and handling transactions.
- Conducted inventory checks to maintain optimal stock levels and support store operations.
- Assisted customers in selecting apparel and accessories to enhance their shopping experience.
- Processed transactions accurately using point-of-sale systems and managed cash drawer.
- Conducted inventory checks to ensure stock levels met store needs and standards.
- Guided customers in selecting apparel and accessories to create a positive and personalized shopping experience.
Bakery Clerk
Publix
Miami, flordia
04.2023 - 03.2025
- As a bakery clerk, I maintain the floor by using sanitary management, assisting the customer with our service, decorating assortment and cakes, and use organizational team work skills to have a functioning, bakery in publix.
- Provided guidance on bakery offerings with product selections and bakery inquiries.
- Prepared and displayed bakery items according to company standards.
- Maintained cleanliness and organization of the bakery area.
- Filled shelves with baked goods throughout the day with fresh baked goods throughout the day.
- Stocked shelves with fresh baked goods throughout the day.
- Monitored inventory levels and reported shortages to management.
- Followed health and safety guidelines for food handling procedures.
Education
Associate of Arts - Environmental Science
Miami Dade College
Miami, flordia 07.2025 - 09.2026
Skills
- Customer Service
- Transaction Management
- Order Processing
- Sales Support
- Inventory Management
- Cash Management
- Daily Operations
- Visual Display
- Display Arrangement
- Health Standards
- Team Coordination
- Teamwork
- Team Support
- Customer Assistance
- Customer Resolution
- Customer support
- Quick Decision Making
- Relationship Building
- Team collaboration
- Inventory Control
- Public Speaking
Timeline
Front Desk
The Chinese Restaurant
12.2025 - 05.2026
Beauty and Style
Target
08.2025 - 12.2025
Associate of Arts - Environmental Science
Miami Dade College
07.2025 - 09.2026
Sales Associate
Hollister
05.2025 - 08.2025
Bakery Clerk
Publix
04.2023 - 03.2025