Summary
Work History
Education
Skills
Timeline
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Katarina Daly

New York

Summary

Passionate hospitality professional with experience in fast-paced, guest-focused environments. Dedicated to exceptional communication skills, a warm customer-service approach, and the ability to build rapport with diverse clientele. Brings a business educated background, as well as an international background that enhances cultural awareness, adaptability, and teamwork across multicultural settings.

Work History

Barista

Douwe Egberts
2025 - 2025
  • Assisted customers with menu selections, enhancing overall experience.
  • Operated cash register accurately, processing transactions efficiently.
  • Learned equipment operation and maintenance procedures to ensure optimal performance.
  • Adhered to food safety regulations and company policies consistently.

Bartender

Cafe Visscher
2024 - 2024
  • Prepared beverages following standard recipes and customer preferences.
  • Used extensive knowledge of beer, wine and spirits.
  • Assisted in inventory management by restocking supplies as needed.
  • Engaged with customers to provide excellent service and build rapport.

Internship

Corinthia Hotels
2023 - 2023
  • Learned about the operation of a five-star hotel, with emphasis on the food and beverage sector.
  • Provided exceptional customer service by addressing guest inquiries and needs promptly.
  • Collaborated with team members to ensure timely service during peak hours.

Server

Stephanies on Newbury
2022 - 2023
  • Delivered exceptional guest service by accurately taking orders and addressing customer inquiries.
  • Assisted in training new servers on menu items and service protocols.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Sales Associate

Brandy Melville
2022 - 2023
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained visual merchandising standards to reflect brand aesthetic and drive sales.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkouts.
  • Collaborated with team members to achieve daily sales targets and maintain store operations.

Education

Bachelor of Science - Business Administration

Webster University
01-2025

High School Diploma -

Overseas Family School
Singapore
01-2020

Skills

  • Customer service
  • Cash handling
  • Beverage preparation
  • Excellent communication

Timeline

Barista

Douwe Egberts
2025 - 2025

Bartender

Cafe Visscher
2024 - 2024

Internship

Corinthia Hotels
2023 - 2023

Server

Stephanies on Newbury
2022 - 2023

Sales Associate

Brandy Melville
2022 - 2023

Bachelor of Science - Business Administration

Webster University

High School Diploma -

Overseas Family School

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Katarina Daly