Katarina Garboski
Palm Bay,FL
Summary
A hardworking individual with extensive knowledge of patient care and customer service skills. Very dependable and works well under pressure in critical situations. I have attained a certification for Conflict Management through CITI Program. I know how to work with a team while also independently. Keep a clean work environment and punctuality is important to me.
Overview
12
12
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
Direct Support Specialist
Steppingstone inc
Fall River, Massachusetts
02.2020 - 09.2025
- Assisted clients in developing personal goals and life skills for independence.
- Collaborated with multidisciplinary teams to create individualized care plans.
- Maintained accurate records of client interactions and service delivery.
- Participated in team meetings to discuss client progress and plan interventions.
- Provided emotional support to clients during times of distress or crisis situations.
- Monitored medication administration and provided support to ensure proper use of medications.
- Maintained clean and well-organized environment for client happiness and safety.
Administration Assistant - work study
Bristol Community College
New Bedford, Massachusetts
01.2018 - 01.2019
- Managed communication between departments to ensure smooth operations.
- Assisted in organizing events and workshops for student engagement initiatives.
CNA
Christopher House LTC
Worcester, MA
01.2017 - 01.2019
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of resident living areas and common spaces.
- Communicated effectively with residents, families, and healthcare team members.
- Followed infection control protocols to ensure a safe environment for residents.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Documented patient care services by charting in designated areas.
Cashier
Dicks sporting goods
Worcester, MA
09.2013 - 07.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash and credit card payments accurately at checkout.
- Assisted customers in locating merchandise throughout the store.
Education
Bachelor of Science - Psychology
Southern New Hampshire University
Mansfield, NH 01.2023 - 12.2025
Associate of Science - Liberal Arts And Sciences
Bristol Community College
Fall River, MA 01.2018 - 07.2022
CNA - CNA
Grafton Job Corp
Grafton , MA 07.2016 - 11.2016
South High School
Worcester, MASkills
- Client support
- Team collaboration
- Care planning
- Effective communication
- Vital signs monitoring
- Customer service
- Professionalism and courtesy
- Dependability and reliability
- Cash register operation
- Empathy and patience
- Record keeping
- Reliability and punctuality
- ID verification
- Conflict resolution
- Proficient in [software]
Certification
- CPR & First Aid
- Training in assisting with medications
- Crisis Management
Accomplishments
- Deans List in Fall 2021 at Bristol Community College
Reference
- Sarah Santos-774-955-3562
- Marta Melgar-774-232-9130
- Vanessa Montalvo-508-210-8583
References
References available upon request.
Timeline
Bachelor of Science - Psychology
Southern New Hampshire University
01.2023 - 12.2025
Direct Support Specialist
Steppingstone inc
02.2020 - 09.2025
Administration Assistant - work study
Bristol Community College
01.2018 - 01.2019
Associate of Science - Liberal Arts And Sciences
Bristol Community College
01.2018 - 07.2022
CNA
Christopher House LTC
01.2017 - 01.2019
CNA - CNA
Grafton Job Corp
07.2016 - 11.2016
Cashier
Dicks sporting goods
09.2013 - 07.2016
South High School