Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katarina Gomez

Phoenix,AZ

Summary

Dynamic Patient Account Resolution Specialist with a proven track record at Apria Healthcare, excelling in authorizations and problem resolutions. Recognized for outstanding productivity and quality assurance, leveraging in-depth knowledge of KPI's and MS Excel. Dedicated and hardworking for effective account resolution techniques. Strong attention to details with experience in a team setting.

Overview

8
8
years of professional experience

Work History

Patient Account Resolution Specialist

Apria Healthcare
10.2023 - Current
  • Monitored suspended billing accounts and reviewed authorizations to cover aging buckets.
  • Documented all actions performed and interactions with customers, physicians, and payers.
  • Top performer on productivity metrics and quality.

RCM Medical Billing

Aveanna Healthcare
04.2017 - 09.2023
  • Assisted with day-to-day operations, working efficiently and productively with all personnel through lead and supervisor experience (a team of 8). Praised for high levels of accomplistments.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks, while maintaining compliance and problem solving.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Public Health Administration

Grand Canyon University
Phoenix, AZ

Skills

  • Excellent listener
  • Friendly, courteous, & action-oriented
  • Poised under pressure
  • In depth knowledge of key performance metrics and MS Excel
  • Quality assurance
  • Solid written & verbal communications

Timeline

Patient Account Resolution Specialist

Apria Healthcare
10.2023 - Current

RCM Medical Billing

Aveanna Healthcare
04.2017 - 09.2023

Public Health Administration

Grand Canyon University

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