Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katarina Hrgic

Cleveland,OH

Summary

Skilled medical diagnostic sales account manager that achieves sales targets through efficient and effective sales cycle and territory management. Maintains sales base while closing new business in both new and existing accounts. Develops and executes sales strategies, while anticipating potential risks and proactively developing and implementing mitigation plans.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Territory Account Manager

SAMP Health
01.2024 - Current
  • Liaise with and target doctors to use our services utilizing effective selling skills and performing cost-benefit analysis
  • Developed and presented talks on available products and services that could meet current business needs.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.

Inside Sales Representative

Thyssenkrupp Materials NA
01.2022 - 01.2024
  • Accurately provided price and delivery for all products to customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Answered customers' questions regarding products, prices, and availability.
  • Developed and implemented sales strategies to increase customer loyalty and retention.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.

Certified Patient Care Technician

Cleveland Clinic
11.2017 - 01.2022
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Documented patient information and care activities in electronic health record.

Education

Bachelor of Science - Biology (Pre-Med)

Kent State University
Kent, OH
05.2028

High School Diploma -

Kirtland High School
Kirtland, OH
05.2016

High School Diploma -

Auburn Career Center
Painesville, OH
05.2016

Skills

  • Patient services
  • Medical laboratory procedures
  • Infection Control Standards
  • HIPAA Compliance
  • Conflict resolution
  • EPIC software proficiency
  • Microsoft Office Word, PowerPoint, and Excel
  • Product and Service Sales
  • Exceptional Customer Service
  • Business Management
  • Customer Relationship Management
  • Relationship Building

Certification

  • Patient Care Technician Certification
  • CareerSafe OSHA
  • American Red Cross First Aid/CPR/AED/
  • EKG National Certification
  • Phlebotomy National Certification
  • Technology Literacy

Timeline

Territory Account Manager

SAMP Health
01.2024 - Current

Inside Sales Representative

Thyssenkrupp Materials NA
01.2022 - 01.2024

Certified Patient Care Technician

Cleveland Clinic
11.2017 - 01.2022

Bachelor of Science - Biology (Pre-Med)

Kent State University

High School Diploma -

Kirtland High School

High School Diploma -

Auburn Career Center
Katarina Hrgic