Katarina Stojkovic
Astoria
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Customer-savvy Server accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
1
1
Language
10
10
years of professional experience
Work History
Bartender
Glass House Tavern
New York, NY
03.2025 - Current
- Crafted and served a diverse menu of cocktails and beverages, ensuring customer satisfaction.
- Trained new staff on proper bartending techniques and customer service protocols.
- Maintained cleanliness and organization of bar area to comply with health standards.
- Assisted in inventory management, tracking supplies and reordering as necessary.
- Served high customer volumes during special events, nights, and weekends.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Bartender/Manager
Don Antonio
New York, NY
04.2022 - 12.2024
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender /Manager
Apres Diem
Atlanta, GA
11.2018 - 02.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained 3 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Set up bar for operation, obtained cash bank and stocked service bar.
Bartender
Agatha's - A Taste Of Mystery
Atlanta, GA
03.2016 - 03.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Noted special patron requests and followed up with kitchen to confirm delivery.
Bartender/Bar Manager
HOBNOB Neighborhood Tavern
Atlanta, GA
11.2017 - 11.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Associate of Arts - Photography
Horry-Georgetown Technical College
Myrtle Beach, SC06.2008
Skills
- Managing Deliveries
- Building Maintenance
- Training and Onboarding
- Relationship Building
- Anticipating Problems
- Front of House Management
- Money Handling
- Database Interface and Query Software
- Problem Solving
- Supply Ordering and Management
- Calm and Pleasant Demeanor
- Reliable and Responsible
- POS Terminal Operation
- Critical Thinking
- Time Management
- Collaboration and Teamwork
- Managing Reservations and Large Parties
Languages
Serbian
Native or Bilingual
Timeline
Bartender
Glass House Tavern
03.2025 - Current
Bartender/Manager
Don Antonio
04.2022 - 12.2024
Bartender /Manager
Apres Diem
11.2018 - 02.2022
Bartender/Bar Manager
HOBNOB Neighborhood Tavern
11.2017 - 11.2018
Bartender
Agatha's - A Taste Of Mystery
03.2016 - 03.2020
Associate of Arts - Photography
Horry-Georgetown Technical College