Katarzyna Kwiatkowski
Elmwood Park,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Loan Operations Specialist
Valley National Bank
Wayne, NJ
03.2023 - Current
- Administer Dealer Floor Plan through the Datascan system and provide related support for Business Line.
- Responsible for General Ledger reconciliation for the Floor Plan.
- Performed daily reconciliation of bank accounts and prepared necessary reports accordingly.
- Investigated discrepancies with loan data and resolved them promptly.
- Coordinate and reconcile swap payments with customers and dealers.
- Contribute to the maintenance of existing procedures and the establishment of new procedures, as required with the introduction of new products and the transformation of systems infrastructure.
Personal Banker
Valley Bank
Wayne, NJ
07.2021 - 03.2023
- Writing and filing SAR on a regular basis
- Overseeing timely submission and accuracy of all branch management reports, AML reporting, and audits as required
- Identifying and preventing suspicious/fraudulent activities by recognizing red flags when making deposits and opening new accounts
- Balanced Cash Vault, processed ATM settlements, replenished money, and balanced cash vault
- Handling confidential information with high sensitivity and attention to detail
- Ensuring that international transfers comply with federal guidelines
- Reviewing and approving override requests from other branch members.
Head Concierge
Citibank
Paramus, NJ
03.2021 - 07.2021
- Identified and prevented numerous suspicious/fraudulent activities such as counterfeit money deposits, counterfeit check deposits, fraudulent cash withdrawals, structuring, etc
- Participated in quarterly audit preparations to reduce branch losses and improve risk prevention practices
- Conducted quarterly trainings for branch employees on money laundering and risk prevention
- Number one Concierge Banker of the New Jersey/Staten Island area YTD as of July 22, 2021
- April’s Client Obsession Award Winner
- Performing all Head Teller responsibilities (listed below).
Head Teller
Citibank
12.2017 - 03.2021
- Promoted to head teller role within 6 months of employment at Citibank
- Recognized as one of top three tellers in New Jersey/Staten Island area in terms of number of sales/referrals for the past three quarters consecutively
- Supervised workflow of three tellers at any given time, approved their transactions, and provided overrides
- Performed opening and closing procedures to protect both employees and assets of the bank.
Education
Major: Accounting -
Ramapo College of New Jersey
Skills
- Microsoft Office – advanced
- Bi-lingual – English & Polish
- Analytical Skills
- Strong business acumen and eager appetite for learning new concepts and applying them
- Ambitious outlook, including a desire to suggest and implement process improvements, and to take on new responsibilities and challenges
Timeline
Loan Operations Specialist
Valley National Bank
03.2023 - Current
Personal Banker
Valley Bank
07.2021 - 03.2023
Head Concierge
Citibank
03.2021 - 07.2021
Head Teller
Citibank
12.2017 - 03.2021
Major: Accounting -
Ramapo College of New Jersey
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