Katarzyna Wojcik
Aspen,CO
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server
Bennett’s Calabash Seafood Restaurant
04.2024 - 11.2025
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions accurately.
- Trained new team members on restaurant protocols and service standards to maintain high quality.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
Bartender / Server
Dryft
01.2022 - 02.2024
- Crafted and served a diverse range of cocktails and beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of bar area to meet health and safety standards.
- Collaborated with kitchen staff to ensure timely service and smooth operations during peak hours.
- Developed signature cocktails, boosting the bar's reputation for creativity and quality.
- Resolved customer complaints quickly and professionally, enhancing guest experience and loyalty.
Buffet Server
Captain Benjamin’s Calabash Seafood
04.2017 - 10.2021
- Delivered exceptional customer service by promptly serving buffet items and addressing guest inquiries.
- Maintained cleanliness and organization of buffet stations, ensuring timely replenishment of food offerings.
- Collaborated with kitchen staff to coordinate food presentation and optimize service efficiency.
- Monitored food safety practices, adhering to health regulations and maintaining quality standards.
- Assisted in training new team members on service standards and operational procedures.
Customer Service Consultant
ARKAMED SP. Z O.O
04.2012 - 02.2014
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
BBA - Business Studies
European University Cyprus
Nicosia, Cyprus05.2017
Erasmus + Exchange - Economics
University of Turyn
Turyn, Italy02.2015
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Strong multitasking
- Team player attitude
- Highly reliable
- Patience and tolerance
- Clear and effective communication
Languages
Polish
Native/ Bilingual
English
Full Professional
Slovak
Elementary
Certification
- Web desig, Open2Study - 2016
Timeline
Server
Bennett’s Calabash Seafood Restaurant
04.2024 - 11.2025
Bartender / Server
Dryft
01.2022 - 02.2024
Buffet Server
Captain Benjamin’s Calabash Seafood
04.2017 - 10.2021
Customer Service Consultant
ARKAMED SP. Z O.O
04.2012 - 02.2014
BBA - Business Studies
European University Cyprus
Erasmus + Exchange - Economics
University of Turyn