KATASYA ENCINIAS

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
• Completed EKGs and other tests based on patient presentation in office.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

• Enforced safety standards in accordance with OSHA regulations and HIPAA guidelines
• Evaluated employee performance regularly and provided constructive feedback as needed
• Resolved conflicts between staff members in a professional manner, utilizing conflict resolution tactics when applicable
• Encouraged collaboration among team members through open dialogue about issues or concerns
• Monitored inventory levels of medical supplies and medications in order to maintain adequate stock levels at all times
• Cultivated strong relationships with other departments to facilitate seamless workflow processes
• Adhered strictly to HIPAA protocols regarding patient confidentiality at all times
• Developed effective training programs for new hires to ensure they had the necessary skills to perform their duties efficiently
• Assisted physicians with medical procedures when needed, displaying knowledge of medical terminology and anatomy
• Documented medical data in patient charts, facilitating accurate records
• Triaged patients and performed vital checks for patient flow facilitation
• Complied with personal protective equipment requirements to protect against exposure to infectious body fluids and other hazardous substances
• Arranged for hospital admissions for certain cases requiring more specialized care than what can be provided at an outpatient clinic
• Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician
• Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual

• Assisted customers with selecting and purchasing car wash package based on individual needs
• Vacuumed interiors, cleaned windows, and wiped dashboard, console, and door panels
• Maintained a clean work environment, ensuring all equipment was in proper working order
• Frequently communicated with management regarding customer feedback or any issues encountered on the job
• Worked closely with team members to ensure efficient workflow throughout shift hours
• Demonstrated excellent customer service skills, including greeting customers and providing helpful advice on car wash services
• Built relationships with customers to increase likelihood of repeat business
• Analyzed sales data to identify areas for improvement in terms of revenue generation
• Enforced safety regulations to protect team members from injury or illness while on the job
• Created training materials and conducted new hire orientation sessions
• Maintained up-to-date knowledge of restaurant menu items, ingredients, preparation methods and pricing
• Tracked inventory levels and placed orders for supplies as needed
• Oversaw scheduling of crew members to ensure adequate staffing during peak times
• Organized daily shift operations to ensure efficient workflow of tasks
• Demonstrated strong leadership abilities by motivating team members to achieve goals

•Analyzed sales data to identify areas for improvement in terms of revenue generation.

•Enforced safety regulations to protect team members from injury or illness while on the job.

•Created training materials and conducted new hire orientation sessions.

• Maintained up-to-date knowledge of restaurant menu items, ingredients, preparation methods and pricing.

•Tracked inventory levels and placed orders for supplies as needed.

•Oversaw scheduling of crew members to ensure adequate staffing during peak times.

•Organized daily shift operations to ensure efficient workflow of tasks.

•Demonstrated strong leadership abilities by motivating team members to achieve goals