Kate Barrilleaux
Denton
Summary
Dynamic and results-driven professional with extensive experience in the service industry, excelling in customer service and sales strategies. Proven track record in employee training and team leadership, fostering a productive environment. High levels of communication skills encourage open dialogue for feedback and collaboration.
Overview
6
6
years of professional experience
Work History
Key Holder/Shift Manager/Bartender
Union Bear Brewing Company
Denton
06.2024 - Current
- Oversaw the opening and closing procedures including counting money drawers and preparing bank deposits.
- Provided exemplary customer service at all times while interacting with guests.
- Utilized the concept of upselling during guest interactions to increase sales.
- Managed a diverse array of employees toward a productive shift outcome.
Lead Bartender
Elm Fork Taphouse
Hickory Creek
10.2020 - 06.2024
- Provided exceptional customer service by greeting and serving guests in a friendly, efficient manner.
- Trained new bartenders on proper pouring techniques, responsible alcohol service policies, and proper customer service.
- Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
Server
Cheddar's Scratch Kitchen
Denton
09.2019 - 10.2020
- Ensured that each guest was served courteously, quickly, and efficiently.
- Assisted in training new servers.
- Developed rapport with guests and assisted in generating repeat business.
Education
Bachelor of Science - Integrative Studies
University of North Texas
Denton, TX05-2026
Associate of Arts - General Studies
North Central Texas College
Gainesville, TX05-2024
Skills
- Sales strategies
- Employee training
- Customer service
- Conflict resolution
- Time management
- Team leadership
Accomplishments
- National Academy of Future Scientists and Technologists Award of Excellence
References
References available upon request.
Timeline
Key Holder/Shift Manager/Bartender
Union Bear Brewing Company
06.2024 - Current
Lead Bartender
Elm Fork Taphouse
10.2020 - 06.2024
Server
Cheddar's Scratch Kitchen
09.2019 - 10.2020
Bachelor of Science - Integrative Studies
University of North Texas
Associate of Arts - General Studies
North Central Texas College
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