Summary
Overview
Work History
Education
Certification
Additional Information
Timeline
Generic

Kate Bell

Navasota,TX

Summary

Personable Hospitality Specialist with 15+ years of success in guaranteeing customer satisfaction through personable reservation services and attendance to guests' needs. Adept at promptly assisting customers by uncovering preferences. Passionate about providing upbeat and friendly service, resulting in consistent return customers.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Hospitality Manager

Bee Weaver Honey Farm
09.2018 - Current
  • Increased customer service ratings significantly through personable service.
  • Developed a loyal customer base by consistently exceeding expectations with personalized attention and care.
  • Managed daily operations for a smooth functioning of the establishment, ensuring high-quality service delivery.
  • Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
  • Assisted guests with check-ins, account inquiries, and any additional services needed.

Residential House Cleaner

Self Employed
07.2014 - 06.2018
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Developed strong relationships with clients, earning trust through reliability and attention to detail.
  • Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
  • Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
  • Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.

Senior Brand Ambassador

GMR Marketing - Global Headquarters
02.2009 - 02.2014
  • Increased customer loyalty through personalized engagement activities and product demonstrations.
  • Coordinated with sales team to design and execute targeted promotions, resulting in increased sell-through rates and overall revenue growth.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly, enhancing overall client satisfaction.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Communicated product information with confidence and educated consumers about company.

More Work Experience

Available upon request

Education

High School Diploma -

Klein Oak High School
Spring, TX

Certification

  • Certified Fork Lift Operator, January 2024

Additional Information

Professional References:

Brandi Williams (Bee Weaver Farm Manager): (206) 914-4176

Kathryn Moore: (713) 303 1018

Amber Cook: (713) 299-3967

Jennifer Cagara: (713) 822-2808

Timeline

Hospitality Manager

Bee Weaver Honey Farm
09.2018 - Current

Residential House Cleaner

Self Employed
07.2014 - 06.2018

Senior Brand Ambassador

GMR Marketing - Global Headquarters
02.2009 - 02.2014

More Work Experience

High School Diploma -

Klein Oak High School
Kate Bell