Dynamic Manager with proven skills in customer service, team leadership, and money handling. Committed to optimizing workflow and enhancing service efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Gia Pronto Kitchen
Philadelphia, PA
06.2024 - Current
Assisted in managing daily operations and staff scheduling.
Trained new employees on food safety standards and kitchen protocols.
Collaborated with team to optimize workflow and enhance service efficiency.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Freelancer
Self
Luling, TX
02.2024 - 05.2024
Prepared surfaces by sanding, scraping, and priming for optimal paint adhesion.
Applied various paint types using brushes, rollers, and sprayers for consistent finishes.
Assisted in color selection and provided recommendations based on client preferences.
Collaborated with team members to complete projects within established timelines.
Conducted touch-ups and repairs to ensure high-quality results on completed jobs.
Assistant Manager
Panera Bread
Deptford, NJ
03.2022 - 02.2024
Implemented quality control measures to maintain food preparation standards.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Resolved customer inquiries and complaints to enhance dining experience.
Sous Chef
Coral Bay Catering
St. John, USVI
10.2020 - 02.2022
Supervised kitchen operations, ensuring high-quality food preparation and presentation.
Developed and implemented new menu items, enhancing customer satisfaction and engagement.
Maintained compliance with health and safety regulations, promoting a safe work environment.
Executed catering events, coordinating food production to meet client specifications and timelines.
Planned and directed high-volume food preparation in fast-paced environment.
Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.