Kate Combs
Trenton
Summary
Dedicated professional with a strong background in operations management and employee development. Focused on enhancing customer loyalty and streamlining processes to drive productivity. Ready to leverage expertise in fostering a collaborative workplace.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Carters
Hamilton, OH
01.2026 - Current
- Assisted in daily store operations to enhance customer service and sales efficiency.
- Supported inventory management by organizing stock and maintaining accurate product displays.
- Collaborated with team members to ensure compliance with company policies and procedures.
- Monitored cash register transactions, ensuring accuracy during financial exchanges.
General Manager
The Landing
Monroe, OH
10.2023 - 10.2025
- Oversaw daily operations, ensuring optimal efficiency and quality standards across all departments.
- Developed strategies to enhance customer satisfaction and loyalty through tailored service initiatives.
- Led team training programs, fostering skill development and collaboration among staff members.
- Implemented process improvements, streamlining workflows to reduce operational delays and enhance productivity.
- Analyzed market trends to inform strategic decision-making and maintain competitive positioning in the industry.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Columbia Care
Monroe, OH
06.2019 - 09.2023
- I started at Columbia Care in 2019 as a sales associate, before the merger into Columbia Care. Before this time it was called Strawberry Fields.
- Within a year I became a key holder, and within the next two years I became the General Manager of Retail Ops. I set clear goals for myself within this company and achieved them.
- Specialized in Inventory Management as well.
- Established key performance indicators to monitor success metrics, guiding continuous improvement initiatives across the organization.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
STNA
Butler County Care Facility
03.2015 - 12.2018
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate records of patient care and activities in compliance with facility standards.
- Collaborated with interdisciplinary teams to develop individualized care plans for residents.
- Trained new staff on proper caregiving techniques and safety protocols.
- Implemented infection control measures, enhancing overall health standards within the facility.
- Advocated for resident needs, fostering a supportive and respectful environment.
Education
High School Diploma -
Edgewood High School
Trenton06-2008
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Inventory control
- Employee scheduling
- Customer retention
- Employee development
- Recruitment
Timeline
Assistant Store Manager
Carters
01.2026 - Current
General Manager
The Landing
10.2023 - 10.2025
General Manager
Columbia Care
06.2019 - 09.2023
STNA
Butler County Care Facility
03.2015 - 12.2018
High School Diploma -
Edgewood High School
Google Review Award
At a 2025 retail summit for The Landing, I received an award for top Google Reviews for the company in the state of Ohio.