Summary
Overview
Work History
Education
Skills
Timeline
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Kate Emrich

Portland,OR

Summary

Self-motivated Sales Associate with customer service and sales experience. Patient and friendly, with track record of improving buying experience of customers, in high traffic, intense work setting. Recognized for positive attitude, quick competence in required areas, and adaptability in vibrant store environment. Reliable and upbeat, detail oriented, yet able to switch gears when necessary.

Overview

3
3
years of professional experience

Work History

Sales Associate

Spirit Halloween Store
10.2023 - 11.2023


  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Engaged in friendly conversation with customers to better uncover individual needs.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Independent Online Reseller

Self Employed
06.2020 - 11.2022
  • Increased customer satisfaction by providing timely and accurate responses to inquiries regarding products and sales.
  • Established positive relationships with clients through exceptional customer service skills, leading to repeat business and referrals.
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.

Education

Home Schooled
06.2024

Skills

  • Product Sales
  • Policy and Procedure Adherence
  • Cash Register Operation
  • Customer Service
  • Professional Demeanor
  • Honest and Dependable
  • Stocking and Receiving
  • Problem-Solving Skills
  • Positive attitude
  • Adaptability
  • Truck Unloading
  • Ability to Lift 40 Pounds

Timeline

Sales Associate

Spirit Halloween Store
10.2023 - 11.2023

Independent Online Reseller

Self Employed
06.2020 - 11.2022

Home Schooled

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Kate Emrich