Summary
Overview
Work History
Education
Skills
In my free time, I enjoy playing volleyball and bowling.
Timeline
Generic

Kate Endicott

Granite City,IL

Summary

Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.

Overview

5
5
years of professional experience

Work History

Store Associate

The UPS Store Inc.
11.2022 - Current
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales and customer satisfaction through personalized servicing.
  • Created shipping labels for outgoing shipments for customers.
  • Assisted, and witnessed for notaries while store managers conducted them.
  • Shipped and assisted returns for online purchases.

Restaurant Manager

Qdoba Eats
12.2019 - 04.2022
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Motivated staff to perform at peak efficiency and quality.

Chiropractic Assistant

MultiCare Specialist
05.2019 - 08.2019
  • Answered phones to respond to customer questions, provide information and schedule appointments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted chiropractor during patient exams to implement treatment plans quickly.
  • Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
  • Performed electric muscle stimulation, massage, and mechanical traction.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Education

Associate of Arts -

Southwestern Illinois College
Granite City, IL
05.2024

High School Diploma -

Granite City High School
Granite City, IL
05.2021

Skills

  • Product Display
  • Shipment Processing
  • Customer Service
  • Payment Processing
  • Organization
  • Customer Assistance
  • Retail Transactions Processing
  • Team Leadership
  • POS Systems
  • Multitasking capabilities

In my free time, I enjoy playing volleyball and bowling.

I'm always looking for ways to meet new people! I like socializing and connecting with others. I would consider myself an extrovert, and it's hard for me to find personalities that I can't get along or have fun with.

Timeline

Store Associate

The UPS Store Inc.
11.2022 - Current

Restaurant Manager

Qdoba Eats
12.2019 - 04.2022

Chiropractic Assistant

MultiCare Specialist
05.2019 - 08.2019

Associate of Arts -

Southwestern Illinois College

High School Diploma -

Granite City High School

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Kate Endicott