Kate Fisher
Montgomery
Summary
Dedicated restaurant, hospitality, and small business professional with 8+ years of experience in restaurant management, team leadership, customer service, operations, scheduling, and food service. Co-Owner of Piper's Perky Picante, where I help oversee food production, inventory, marketing, community events, and business operations. Known for creating exceptional guest experiences, developing high-performing teams, improving operational efficiency, and thriving in fast-paced environments.
Overview
27
27
years of professional experience
Work History
Project Coordinator / Customer Service Specialist
MC Surfaces
09.2021 - Current
- Coordinated multiple customer projects, ensuring timely delivery and adherence to strict deadlines.
- Maintain detailed scheduling and workflow coordination while managing multiple priorities.
- Communicate daily with customers, vendors, and internal teams.
- Managed detailed scheduling and workflow coordination, effectively prioritizing multiple tasks.
- Developed lasting customer relationships through effective communication and high-quality service.
Co-Owner & Operator
Piper's Perky Picante
01.2000 - Current
- Co-manage a family-owned specialty salsa business focused on handcrafted, high-quality products and exceptional customer experiences.
- Assisted with recipe development, food preparation, quality control, and ensured product consistency to maintain high standards.
- Managed inventory, purchasing, and vendor relationships to streamline operations and support event preparation.
- Coordinated community events, farmers markets, and product sampling to enhance customer engagement and brand visibility.
- Build strong customer relationships through exceptional service and community involvement.
- Support day-to-day business operations, order fulfillment, budgeting, and event planning.
- Assist with recipe development, food preparation, quality control, and product consistency.
- Maintain compliance with food safety, labeling, and sanitation standards.
Accounting Specialist
Capjet
01.2023 - 06.2023
- Managed invoices, accounts payable, accounts receivable, and payroll support to ensure timely financial operations and vendor communications.
- Maintained accurate financial records and supported accounting and operations teams with administrative tasks.
- Managed monthly financial reconciliations to ensure accuracy and compliance with industry standards.
- Developed and implemented streamlined processes for accounts payable and receivable functions.
- Mentored junior staff on best practices for financial reporting and data entry accuracy.
Restaurant Manager
Dragon Bowl C
04.2022 - 01.2023
- Oversaw daily front-of-house and back-of-house operations, ensuring smooth service delivery.
- Supervised hiring, onboarding, scheduling, and coaching, enhancing team capability and performance.
- Ensured exceptional guest experiences by resolving customer concerns promptly and professionally.
- Managed cash handling, daily deposits, and inventory, ensuring accurate financial reporting and stock levels.
- Maintained food safety, sanitation, and health department compliance.
Video Teller Supervisor
First Liberty National Bank
04.2018 - 07.2021
- Led daily operations, supervising and mentoring customer service team to enhance service quality.
- Led daily operations while supervising and mentoring a customer service team.
- Developed procedures that improved efficiency and customer satisfaction.
- Developed procedures that streamlined processes and elevated customer satisfaction.
Education
Diploma -
Klein High School
Business coursework completed through
SOWELA Technical Community College
Lake CharlesBusiness coursework completed through
Ashford University
Business coursework completed through
Southern New Hampshire University
Skills
- Project Coordination
- Guest Relations
- Food Safety & Sanitation
- Food Service
- Restaurant Operations
- Quality Assurance
- Event Coordination
- Procurement Management
- Stakeholder Engagement
- Financial Management
- Vendor Relations
- Event Planning
- Marketing Coordination
- Digital Communication
- Project Management
- Project Coordination
- Scheduling
- Team Leadership
- Employee Training
- Team Development
- Team Coordination
- Service Coordination
- Client Engagement
- Critical Thinking
- Event Management
- Time Management
- Detail-oriented
- Attention to detail
- Flexible and adaptable
- Conflict Resolution
- Customer Relationship Management
- Marketing
- Social Media
- Project management
- Critical thinking
- Flexible and adaptable
- Attention to detail
- Project scheduling
- Customer service
Timeline
Accounting Specialist
Capjet
01.2023 - 06.2023
Restaurant Manager
Dragon Bowl C
04.2022 - 01.2023
Project Coordinator / Customer Service Specialist
MC Surfaces
09.2021 - Current
Video Teller Supervisor
First Liberty National Bank
04.2018 - 07.2021
Co-Owner & Operator
Piper's Perky Picante
01.2000 - Current
Business coursework completed through
SOWELA Technical Community College
Business coursework completed through
Ashford University
Business coursework completed through
Southern New Hampshire University
Diploma -
Klein High School