Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kate Kennedy

Contoocook

Summary

Detail-oriented Office Administrative Assistant skilled in record management, scheduling coordination, and customer engagement. Proven ability to maintain confidentiality while improving workflow efficiency and providing exceptional support.

Overview

2
2
years of professional experience

Work History

Remote Office Administrative Assistant

For You Behavioral Health, LLC
Concord
08.2023 - 01.2026
  • Coordinated scheduling and appointments for a Behavioral Health professional, (APRN) enhancing client access to services.
  • Communicated effectively with clients regarding services and resources available.
  • Assisted with patient intake processes.
  • Answered phone calls and emails, facilitating effective communication and information dissemination.
  • Responded promptly to customer inquiries.
  • Collaborated with staff to ensure smooth workflow and efficient communication.
  • Performed administrative duties such as photocopying, scanning, e-faxing documents, billing and various other administrative duties.
  • Maintained confidentiality of sensitive data in accordance with company policies and HIPPA.
  • Developed forms and updated processes and procedures thereby streamlining workflow efficiency for administrative purposes.
  • Supported team objectives by completing assigned tasks.

Education

High School Diploma -

Hopkinton High School
Hopkinton, NH
06-1989

Business Administration and Management

Franklin Pierce College
Concord, NH

English Literature

University of New Hampshire
Manchester, NH

General Studies

University of New Hampshire
Durham, NH

Skills

  • Operations management
  • Record management
  • Scheduling coordination
  • Document preparation
  • Data entry
  • Document scanning and copying
  • Billing
  • Customer engagement
  • Exceptional customer service skills
  • Vendor engagement
  • Business correspondence
  • Multitasking
  • Internet research
  • Problem solving
  • Team Support
  • Confidentiality

Timeline

Remote Office Administrative Assistant

For You Behavioral Health, LLC
08.2023 - 01.2026

High School Diploma -

Hopkinton High School

Business Administration and Management

Franklin Pierce College

English Literature

University of New Hampshire

General Studies

University of New Hampshire
Kate Kennedy