Kate Lawrence
Gettysburg,PA
Summary
As outlined in my résumé, I bring more than 15 years of experience in the medical field. I have worked with multiple Electronic Health Record (EHR) systems, with my most recent experience being with Medicat. My background includes experience in college health care settings, as well as family practice and specialty care. I am highly skilled in handling healthcare-related phone communications, problem-solving, and delivering excellent customer service. I am proficient in immunization compliance and accurate data entry. Additionally, I have a strong foundation in direct patient care and both front- and back-office clinical operations and procedures.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
Gettysburg College
Gettysburg, PA
04.2016 - 03.2021
- Experience with several electronic health records with the most recent one being Medicat.
- Experience with Immunization compliance and entering data into Medicat aswell as other EHR’s.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Facilitated patient education on immunization compliance.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Medical Assistant
Family First Health
Gettysburg, PA
07.2015 - 04.2016
- Answering phones.
- Understanding and operating the electronic medical record.
- Performing clinical duties such as obtaining patient vital signs, patient history, giving injections to adult and pediatric patients.
- Assisting the provider in minor procedures.
- Rooming the patient and preparing the room for the provider to see patient.
- Completing minor laboratory testing such as urinalysis, flu and strep testing, nebulizers treatments, HIV testing, pregnancy testing, peak flows, EKG’s, and diabetic foot exams.
- Keeping patient rooms clean and stocked with supplies.
- Preparing charts for the next day patients and communicating with the provider what the schedule looks like.
Medical Assistant
DuBois Regional Medical Center/Penn Highlands Dubois
DuBois, PA
08.2013 - 05.2015
- Answering phones.
- Understanding and operating the electronic medical record.
- Checking in and checking out patients.
- Scheduling medical testing requested by the doctor.
- Obtaining insurance authorizations.
- Ordering and organizing front office supplies.
- Competent and trained to do clinical duties such as obtain patient vitals, patient history, give injections, draw blood, assist in minor procedures, room patients and prepare for doctor to see them.
- Complete minor testing such as flu and strep tests, urinalysis and spirometry.
- While working at Penn Highlands DuBois I have worked for family practice and specialty doctors such as Cardiology, Gastroenterology, Podiatry and Orthopedics. I have acquired some knowledge in each one of these areas.
Medical Assistant
Hanover Family Practice Associates
Hanover, PA
02.2012 - 02.2013
- Front office duties such as answering phones.
- Checking patients in and out.
- Use of Electronic medical record.
- Clinical/back office duties such as administration of vaccines, lab drawls, obtaining patient vital signs, preparing patients in the exam rooms for the doctor, EKG’s, urinalysis and spirometry testing.
Medical Assistant
South Hanover Medical Group
Hanover, PA
11.2008 - 02.2012
- Patient care.
- Vital testing.
- Blood drawl certification.
- Proficient in EKG testing, urinalysis, injection administration and spirometry testing.
- Cross trained to do front and back office duties.
- CPR certified.
- Liaison between patients pharmacy’s and insurance companies.
- Phone communication and organizational skills.
Medical Assistant
Littlestown Medical Group
Littlestown, PA
02.2005 - 12.2008
- Patient care.
- Vital testing.
- CPR certified.
- Cross trained to do front and back office duties.
- Proficient in EKG testing, urinalysis, administration of injections and spirometry testing.
- Liaison between patients pharmacy’s and insurance companies.
- Phone communication and organizational skills.
Education
No Degree - Graduated 11/2004 With Medical Assisting Diploma
Thompson Institute
Harrisburg, PAHigh School Diploma -
Bermudian Springs High School
York Springs, PA06.2001
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Clinical documentation
- Data entry
- Direct patient care
- Reliable team player
- Professionalism and ethics
- Procedure assistance
- Compassionate
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Insurance verification
- Appointment setting
- Medical records management
- Payment collection
- Specimen labeling
- Insurance authorizations
Certification
- CPR certification 2019
- National Center for Competency Testing Recertification 04/2020
- Electronic medical records 06/2009
Timeline
Medical Assistant
Gettysburg College
04.2016 - 03.2021
Medical Assistant
Family First Health
07.2015 - 04.2016
Medical Assistant
DuBois Regional Medical Center/Penn Highlands Dubois
08.2013 - 05.2015
Medical Assistant
Hanover Family Practice Associates
02.2012 - 02.2013
Medical Assistant
South Hanover Medical Group
11.2008 - 02.2012
Medical Assistant
Littlestown Medical Group
02.2005 - 12.2008
No Degree - Graduated 11/2004 With Medical Assisting Diploma
Thompson Institute
High School Diploma -
Bermudian Springs High School