Kate Love
Malloy Ford
Manassas,VA
14
years of professional experience
Accounting Clerk handling vehicle purchase finalization, title processing, and accounts payable in a dealership environment. Processes payments, payoff requests, floorplan entries, and mailed checks with accuracy while supporting customers by phone on accounting issues. Keeps inventory, parts statements, and compliance paperwork organized across fast-moving daily work.
Work History
Tag and Title Clerk
1 Year- Managed accounts payable and receivable functions, optimizing workflow efficiency and reducing errors.
- Processed invoices and payments, ensuring accuracy and compliance with accounting standards.
- Reconciled daily cash reports, maintaining precise financial records for management reviews.
- Assisted in month-end closing procedures, facilitating timely financial reporting to stakeholders.
- Processed vehicle registrations and title transfers efficiently, ensuring compliance with state regulations.
- Managed documentation for new and used vehicle sales, maintaining accurate records for audits.
- Assisted customers with inquiries regarding title applications and registration procedures, enhancing service satisfaction.
- Coordinated with DMV representatives to resolve discrepancies in title processing, improving turnaround times.
- Implemented organized filing systems for titles and registrations, increasing operational efficiency and accessibility.
- Monitored changes in DMV regulations to ensure ongoing compliance and accuracy in processing transactions.
- Communicated with customers to resolve common title issues.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Contacted [State] Motor Vehicle Department to determine status of pending titles.
- Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
- Calculated and remitted state sales tax, service, and other charges.
- Organized physical files efficiently, enabling easy retrieval of information when needed for future reference or audit purposes.
- Assisted customers with completing necessary paperwork, resulting in increased satisfaction rates.
- Maintained accurate records, ensuring timely and error-free processing of all transactions.
Accounting Clerk
2 Years 6 Months- Processed incoming payments.
- Finalize vehicle purchases to compliance rules.
- Reconciled parts statements for accuracy.
- Disbursed payments to delivery drivers.
- Payoff vehicles with credit unions and banks.
- Buy used vehicles from auctions.
- Sell vehicles back to the auction.
- Load new inventory to the floor plan.
- Assist with accounts payables.
- FedEx and mail out checks and titles for vehicles.
Property Management Assistant
1 Year 2 Months- Assisted tenants and homeowners in resolving rental property issues and complaints, ensuring timely and effective responses.
- Coordinated vendor services for property repairs and scheduled lawn care maintenance, enhancing overall property upkeep.
- Property Management
- Coordinated property maintenance schedules to ensure timely resolution of tenant issues.
- Assisted in processing lease agreements, ensuring compliance with company policies and local regulations.
- Managed tenant communications, addressing inquiries and concerns to enhance satisfaction and retention.
- Supported property inspections, documenting conditions and recommending improvements to enhance value.
- Implemented digital filing system for property documents, increasing accessibility and reducing retrieval time.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Customer Service Rep / Dispatch / Renovations and Electrical
1 Year 1 Month- Schedule plumbing appointments based off technicians' geographical locations to maximize work versus travel time; Answered customer questions accordingly and coordinated arrival time of technician; coordinates with Material and Service Managers to ensure technicians had proper material to perform work;
- Collects payments over the phone; Closes technicians out of every job by verifying tasks codes in invoice are completed. Verify invoices had correct task codes for payroll processing. verify payments to close out job. Forwards thank you notes from technicians to customers; emailed invoices to customer
- Pull permits per county and schedule inspections in Northern Virginia including Richmond for plumbing and electrical renovations; maintain monthly schedule for team based on projects and material availability. utilize Builder Trend software to coordinate internally with team.
Front of House
4 Months- Greeted clients, took meal orders, collected payments, and issued change when applicable. Ensure inside dining area is maintained clean and welcoming environment.
- Trained new hires on front of house procedures, contributing to a cohesive team dynamic.
- Oversaw front of house and back of house personnel to maintain adequate staffing and minimize overtime.
- Enhanced customer satisfaction by providing efficient and friendly service at the front of house.
Cap Team 1
8 Months- Stocked aisles, removed hazardous items to ensure aisle clear for consumers. Stocked and organized the back room for freight deliveries.
- Supported team members by providing assistance and sharing workload.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Client Service Representative
4 Months- Managed and tracked projects to ensure subcontractors delivered excellent workmanship from start to completion. Acting in a professional manner requires frequent communication with subcontractors and relaying information electronically to clients. Providing photos of work being performed ensuring clients are aware of progress. Submitted expenses to facilitate payment of invoices for subcontractors and final bills to accounting for customer invoicing. This requires tracking details of work performed and labor hours being charged. Collaborated with local counties to enforce safety and quality policies, submitting permits for all projects.
- Provided exceptional customer support, addressing inquiries and resolving issues promptly.
- Maintained accurate records of client interactions using CRM software.
- Assisted clients in understanding property services and processes, enhancing satisfaction levels.
Server/Bartender
7 Months- Ensured enjoyable dining experience through quality customer service. Served by taking orders, serving food and drinks, and removing dinnerware from the table in a timely manner. Knowledge of menu and chef's options. Processed payment, cleaned tables and dining area, set tables, greeted customers.
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Managed multiple tables efficiently during high-volume shifts.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
Cashier
1 Month- Scanned member cards, arranged groceries in carts, and efficiently processed items on the belt. Restocked unwanted items from member carts to their appropriate aisles, ensuring store organization.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accuracy and adherence to company policies.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
Front Desk / Receptionist
2 Months- Answered incoming calls and processed over-the-phone membership payments. Scan members coming into gym along with accepting non-members' day fees. Contacted members nationwide regarding overdue account balances.
- Managed front desk operations, ensuring a welcoming environment for all members and guests.
- Scheduled appointments and classes using Club Management Software, optimizing resource allocation.
- Assisted in resolving member inquiries and concerns, enhancing customer satisfaction.
Sales Rep
2 Months- Scheduled phone appointments to showcase quality of cutlery products.
- Developed and maintained strong client relationships to drive repeat business.
- Conducted product demonstrations to educate customers on features and benefits.
- Collaborated with team members to identify sales opportunities and strategies.
Seasonal / Retail
2 Months- Recovered clothing and accessories while delivering customer service to enhance shopping experience. Restocked the floor with materials and organized sections based on manager instructions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Junior Varsity Head Cheerleading Coach
1 Year- Created and taught choreography for competitive cheerleading events to a 16 member team. Arranged practice space and coordinated time between building manager and squad and parents. Coordinated and oversaw the squad’s daily routine practice to accomplish endurance training and timing of routine. Chaperoned at sporting events and organized ground transportation to away games. Verified weekly study hall is attended by all squad members to ensure classwork assignments are being met.
- Assistant Coach for the varsity program
- Attended county wide coaches meetings for the Varsity Coach, representing Osbourn Park High School. Executed directives from the Varsity Squad to support a successful cheer season.
Law Clerk, Short term temporary
3 Months- Answered a multi-line telephone, received, wrote, and relayed messages to the appropriate department or person.
- Conducted legal research to support case preparation and litigation strategies.
- Drafted legal documents, including briefs, motions, and pleadings for court submissions.
- Assisted attorneys in trial preparation by organizing evidence and case materials.
Sports Marketing, Fashion, and Business Department Aide (unpaid)
9 Months- Assisted department teachers with administrative tasks. Typed classroom documents from rough drafts and notes into electronic format for future reference.
- Assisted with daily operations, ensuring smooth workflow and adherence to protocols.
- Managed inventory levels to optimize resource availability and minimize delays.
- Trained new staff on operational procedures, enhancing team efficiency and performance.
Education
High School Diploma
Skills
Accounts payable
Accounts receivable
Bank reconciliation
Invoice processing
Bookkeeping
Purchase order processing
Floor plan financing
Vendor communication
Document control
Payment processing
Schedule coordination
Customer inquiry handling
Records management
Administrative support
Microsoft Excel
Journal entries
Month-end close
Timeline
Tag and Title Clerk
Malloy Ford
06.2025 - 06.2026Read More
Accounting Clerk
Ourisman Ford of Manassas
10.2022 - 04.2025Read More
Property Management Assistant
Long and Foster
08.2021 - 10.2022Read More
Customer Service Rep / Dispatch / Renovations and Electrical
Marines Plumbing
06.2020 - 07.2021Read More
Front of House
Chick-fil-a
07.2018 - 11.2018Read More
Cap Team 1
Wal-mart
10.2017 - 06.2018Read More
Client Service Representative
Paramount Property Services
03.2017 - 07.2017Read More
Server/Bartender
Philadelphia Tavern
06.2016 - 01.2017Read More
Cashier
BJ's Wholesale
07.2015 - 08.2015Read More
Front Desk / Receptionist
La Fitness
04.2015 - 06.2015Read More
Sales Rep
Vector Marketing Corporation
02.2015 - 04.2015Read More
Seasonal / Retail
Macy’s
11.2014 - 01.2015Read More
Law Clerk, Short term temporary
Birch, Stewart, Kolasch, Birch Inc.
02.2014 - 05.2014Read More
Junior Varsity Head Cheerleading Coach
Osbourn Park High School
08.2013 - 08.2014Read More
Sports Marketing, Fashion, and Business Department Aide (unpaid)
09.2012 - 06.2013Read More
Osbourn Park
High School Diploma
Read More