Kate Neves
Overview
23
23
years of professional experience
Work History
Server/Manager
Black Angus Steak House
01.2016 - 01.2024
- Serve guests with pride and kindness, support my teammates with strength and positivity; keeping store organized, clean, and stocked; following all protocols and procedures
- Management duties as listed below
Server/Assistant Manager
Ruby's Diner
Orange
01.2012 - 01.2016
- Company Overview: Orange
- Managed business activities to standards of superior service, efficiencies, and work practices: Customer Satisfaction
- Banquet planning & coordination, handling guest complaint resolution, Resource Utilization
- Invoicing, ordering, inventory control, quality assurance, food cost optimization and loss prevention
- Orange
Southern California Regional Trainer and Skin Care Therapist
Aveda Corp.
01.2010 - 01.2012
- Company Overview: Southern California Regional Trainer and Skin Care Therapist
- Provided training for Aveda Salon skin care therapists on facial protocols, product use, Aveda culture and philosophy
- Provided follow on support and training as needed
- Also grew and retained my own clientele by providing first class service with heart
- Southern California Regional Trainer and Skin Care Therapist
Server, Trainer, Person in Charge, Safety Director
Ruby's Diner Inc.
01.2001 - 01.2010
- Started as a server, and quickly worked my way up to trainer and became a Junior Manager and Safety Director
- Became well versed in P/O, A/R, A/P, Payroll
- Planned and taught several classes on food and workplace responsibility and safety
- Provided impeccable and unique guest service
- Achieved #1 in guest satisfaction scores and tips
Timeline
Server/Manager
Black Angus Steak House
01.2016 - 01.2024
Server/Assistant Manager
Ruby's Diner
01.2012 - 01.2016
Southern California Regional Trainer and Skin Care Therapist
Aveda Corp.
01.2010 - 01.2012
Server, Trainer, Person in Charge, Safety Director
Ruby's Diner Inc.
01.2001 - 01.2010
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