Kate Peck
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Server/Cashier/Barista
Schroeder Baking Company
06.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
CNA
North Shore Health
06.2021 - 11.2021
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Golf Cart Attendant
Superior National Lutsen Golf Course
06.2019 - 09.2019
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Increased golfer safety with thorough inspections and maintenance checks on all equipment.
Education
Associate of Arts - Arts
Mesabi Range College
Virginia, MN05.2025
Skills
- Food Running
- Guest Engagement
- Beverage Preparation
- Strong Work Ethic
- Positive Attitude
- Reliable and Responsible
- Warm and Friendly
- Transactions and Cash Handling
Timeline
CNA
North Shore Health
06.2021 - 11.2021
Server/Cashier/Barista
Schroeder Baking Company
06.2020 - Current
Golf Cart Attendant
Superior National Lutsen Golf Course
06.2019 - 09.2019
Associate of Arts - Arts
Mesabi Range College
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