Kate Pridham
Hanover,PA
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A dedicated employee showcasing exemplary talents in customer service and a passion for continually growing and learning.
Overview
3
3
years of professional experience
Work History
Assistant Community Manager
Burkentine Property Management
07.2025 - Current
- Assisted in managing resident relations, addressing inquiries and concerns promptly.
- Coordinated with maintenance staff and coworkers to ensure that work orders are taken care of promptly as well as inspecting new units.
- Supported leasing activities by scheduling tours, following up with prospective residents, and assisting with lease generation and move in processes.
- Organized and executed court documents for all property landlord tenant proceedings while also taking care to ensure that delinquency remains low.
Leasing Consultant
Burkentine Property Management
Hanover, PA
11.2024 - 07.2025
- Utilized Yardi and Entrata CRM systems to manage interactions with residents, applicants, and leads.
- Directly managed and assisted with about 1000 units spanning Gettysburg and Hanover, PA, and Westminster and Aberdeen, MD.
- Experience with new construction and lease ups while maintaining resident satisfaction and retention.
- Serve as the primary point of contact for applicants, guiding them from initial inquiry through the entire leasing process—including application support, lease signing, and move-in coordination. Continue providing dedicated support after move-in by addressing residents’ day-to-day needs, including managing maintenance requests, resolving conflicts, and facilitating lease renewals to ensure a positive living experience.
- Conduct thorough property and move-in inspections to ensure units meet quality and safety standards. Monitor community compliance by issuing and following up on lease violations, promoting accountability and maintaining a well-kept living environment
Barista
Target
Chambersburg, PA
02.2024 - 11.2024
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Seasonal Fulfillment Team Member
Target
Chambersburg, PA
10.2023 - 12.2023
- Ensured timely delivery of customer orders by consistently meeting or exceeding daily picking and packing targets.
- Prepared orders by processing requests, pulled materials from the warehouse, packed boxes, and prepared shipments.
- Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.
Team Member
Dunkin'
Gettysburg, PA
06.2023 - 09.2023
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Addressed and resolved customer complaints in a polite and professional manner.
Education
High School Diploma -
Gettysburg Area High School
2024
Timeline
Assistant Community Manager
Burkentine Property Management
07.2025 - Current
Leasing Consultant
Burkentine Property Management
11.2024 - 07.2025
Barista
Target
02.2024 - 11.2024
Seasonal Fulfillment Team Member
Target
10.2023 - 12.2023
Team Member
Dunkin'
06.2023 - 09.2023
High School Diploma -
Gettysburg Area High School