Kate Rushing
West Lafayette,IN
Summary
Dedicated server with exceptional customer service skills. Experienced in high-volume dining and cash handling, ensuring guest satisfaction through effective communication and attention to detail.
Overview
6
6
years of professional experience
Work History
Server
Opa! Restaurant
2023.10 - Current
- Delivered exceptional customer service in high-volume dining environment.
- Managed accurate order processing and timely delivery to enhance guest satisfaction.
- Trained new staff on menu knowledge and service standards to ensure consistency.
- Implemented upselling techniques that increased average table check sizes without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
On-Call Branch Office Administrator
Edward Jones
2025.01 - 2026.08
- Managed branch operations, ensuring adherence to compliance and regulatory standards.
- Coordinated schedules for client meetings, optimizing advisor availability and client engagement.
- Supervised administrative staff, fostering a collaborative environment and enhancing team performance.
- Implemented process improvements that increased operational efficiency and reduced administrative errors.
Server
AJ's. Beef. Burgers. Beer.
2025.08 - 2026.05
- Collaborated with kitchen staff to streamline communication and improve meal service efficiency.
- Maintained cleanliness and organization of dining area to create welcoming atmosphere.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server
Two Guys Pies
2021.01 - 2024.05
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Education
High School Diploma -
Brownsburg High School
Brownsburg, IN05.2024
Bachelor of Arts - Communication
Purdue University
West Lafayette, IN08.2027
Skills
- Customer satisfaction
- High volume dining
- Guest engagement
- Menu memorization
- Cash handling
- Strong work ethic
Timeline
Server
AJ's. Beef. Burgers. Beer.
2025.08 - 2026.05
On-Call Branch Office Administrator
Edward Jones
2025.01 - 2026.08
Server
Opa! Restaurant
2023.10 - Current
Server
Two Guys Pies
2021.01 - 2024.05
Bachelor of Arts - Communication
Purdue University
High School Diploma -
Brownsburg High School