Kate Simon
Harrisonburg,VA
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server
T.G.I. FRIDAY'S - Bar & Restaurant
06.2023 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Restaurant Hostess
Buffalo Wild Wings
10.2021 - 08.2022
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Camp Counselor
YMCA Camp Seafarer
06.2020 - 08.2021
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Education
Bachelor of Arts - Criminal Justice Studies
James Madison University
Harrisonburg, VA05.2026
High School Diploma -
Cosby High School
Midlothian, VA05.2022
Skills
- Safe Food Handling
- Food Inspection
- Guest Engagement
- Table Bussing
- Food Running
- Supply Restocking
References
References available upon request.
Timeline
Server
T.G.I. FRIDAY'S - Bar & Restaurant
06.2023 - 08.2023
Restaurant Hostess
Buffalo Wild Wings
10.2021 - 08.2022
Camp Counselor
YMCA Camp Seafarer
06.2020 - 08.2021
Bachelor of Arts - Criminal Justice Studies
James Madison University
High School Diploma -
Cosby High School
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