Kate Stephenson
Madeira Beach,Florida
Summary
Eager to secure an entry level position in customer service or sales, with hands on experience in both. Excited to build a customer base and cater to individual client needs. Bringing strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions in a new career.
Overview
13
13
years of professional experience
Work History
Bartender
Caesars Entertainment: Harrah’s Lake Tahoe
09.2019 - 10.2025
Diamond Club Supervisor Suites Manager
Levy @ Nationals Park, Capital One Arena & FedEx Field
03.2013 - 07.2019
- Over saw operations and supervision of all staff in The Diamond Club at Nationals Park, Owners Club & Suites at FedEx Field, and Private Suites Department at Verizon Center.
- Departments consist of 25 to 60 employees, ranging from 45 - 230 privately owned suites.
- Focus on payroll, staffing, charging accounts, ordering and closing procedures
- Creating excellent staff and guest experiences with thorough communication
- Ensuring proper conduct, work performance and practices from staff
- Handling employee cash outs and paperwork
Online Sales Manager
Hog’s Breath Saloon
06.2012 - 12.2013
- Aided in setting up new online account systems and store web site
- Communicated with software developers to set up proper account compatibility between multiple accounts, websites and shipping companies
- Photography and Photoshop editing of all online merchandise
- Handled all online sales transactions, accounts, accounting and shipping of orders
Education
Coursework Toward - Interior Design
Northern Virginia Community College
Alexandria, VAAssociate of Arts - Natural Resource Management And Outdoor Leadership
Colorado Mountain College
Leadville, CO05.2003
Skills
- 23 years Bartending experience
- Highest selling bartender two consecutive years (2009 - 2010) of 12 restaurants
- Microsoft Word, Excel, Outlook, Adobe Photoshop, Printshop
- Tremendous energy
- Meticulous, organized & efficient
- Strong, consistent work ethic
- Thrive in fast paced, group environment
- 6 years management experience
- Resourceful problem solver
- Persuasive and effective communicator
Timeline
Bartender
Caesars Entertainment: Harrah’s Lake Tahoe
09.2019 - 10.2025
Diamond Club Supervisor Suites Manager
Levy @ Nationals Park, Capital One Arena & FedEx Field
03.2013 - 07.2019
Online Sales Manager
Hog’s Breath Saloon
06.2012 - 12.2013
Coursework Toward - Interior Design
Northern Virginia Community College
Associate of Arts - Natural Resource Management And Outdoor Leadership
Colorado Mountain College