Kate Vargas
Leominster,MA
Summary
Results-Driven and Detail-Oriented: Proven ability to optimize processes, manage complex financial transactions, and achieve operational efficiency through meticulous attention to detail. Adaptable and Technologically Savvy: Skilled at leveraging technology to enhance workflow, implement innovative strategies, and streamline operations for maximum effectiveness. Collaborative and Client-Focused: Strong interpersonal skills with a talent for building and maintaining positive relationships, fostering teamwork, and delivering exceptional service outcomes.
Overview
11
11
years of professional experience
Work History
Medical Assistant/Receptionist
Premier Pain Management
01.2021 - Current
- Collected and documented patients medical information such as blood pressure, height and weight
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Helped patients complete all necessary medical forms and documentation
- Prepared lab specimens for diagnostic evaluation
- Adhered to HIPPA guidelines to protect patient privacy
- Scheduled patients appointments, as well as checking patients in and out
- Checked patients insurance to keep information current
- Placed supplies orders and restocked clerical spaces
- Sanitized, restocked, and organized exam rooms and medical equipment.
Collections Specialist
Eastern Account Systems
01.2019 - 01.2021
- Proactively managed delinquent accounts by contacting customers via phone and email, maintaining accurate records, and processing payments, leading to improved cash flow and recovery rates.
- Developed and implemented effective collection strategies, utilized automated dialing systems, and adapted to system changes to enhance efficiency and maximize earnings on past due accounts.
- Communicated frequently with customers regarding payment arrangements and account updates, achieving recognition and incentives for meeting key performance indicators, and maintaining an average of 250 calls per day.
Leasing Specialist
Casa Grande Apartments
01.2017 - 01.2019
- Consistently recognized as a top performer in company newsletters and maintained an average closing ratio of 54% over four years, demonstrating strong sales abilities and effective communication.
- Spearheaded marketing outreach and resident engagement initiatives, increasing traffic and retention while managing the leasing process from sale to move-in.
- Conducted daily and weekly leasing reports to support performance tracking and trained new and seasoned agents in best practices, enhancing overall team effectiveness.
Accounts Receivable Representative
Cintas
01.2014 - 01.2016
- Managed accounts receivable functions, including customer invoice processing, credit and collections, and account reconciliations, resulting in improved accuracy and efficiency.
- Analyzed customer accounts to identify and resolve unpaid invoices and discrepancies, reducing outstanding balances and improving cash flow.
- Ensured accurate posting and application of customer payments, enhancing financial record accuracy and accountability.
- Implemented proactive strategies that reduced the monthly percentage of delinquent accounts, contributing to healthier financial performance.
Education
High School Diploma -
Morton Ranch High School
Katy, TX06-2014
Skills
- Adaptability and Time Management
- Rapid Learning and Proficiency in New Systems
- Advanced Computer and Software Skills (Microsoft Office, SAP, Livevox)
- Customer Service Excellence and Effective Communication
- Collaborative Teamwork and Interpersonal Abilities
- Medical terminology
- Multitasking
- Athena Health
- Data entry
Languages
English Native Speaker
Spanish Native Speaker
Timeline
Medical Assistant/Receptionist
Premier Pain Management
01.2021 - Current
Collections Specialist
Eastern Account Systems
01.2019 - 01.2021
Leasing Specialist
Casa Grande Apartments
01.2017 - 01.2019
Accounts Receivable Representative
Cintas
01.2014 - 01.2016
High School Diploma -
Morton Ranch High School