Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
6
6
years of professional experience
Work History
Pediatric Dental Assistant
Hawks Prairie Pediatric Dentistry
09.2020 - 12.2022
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
Prepared patient x-rays and images for dentist review.
Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
Polished patients' teeth to remove surface stains.
Patient Service Representative
Providence Medical Group
07.2019 - 08.2020
Provided exceptional customer service to patients, answering questions and addressing concerns.
Verified insurance eligibility and coverage for patients.
Entered patient demographic and insurance data into electronic medical record system.
Filed and maintained patient records in accordance with HIPAA regulations.
Took copayments and compiled daily financial records.
Built and maintained positive working relationships with patients and staff.
Answered incoming calls, scheduled appointments and filed medical records.
Processed payments using cash and credit cards, maintaining accurate records of transactions.
Barista
Great NW Coffee Co.
12.2018 - 07.2019
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Completed successful daily cash audits to correctly balance drawers at end of shifts.
Prepared specialty drinks such as cappuccinos, lattes and mochas.
Packaged bagels, muffins and other food items for customer purchase.
Barista
Cutters Point Coffee
04.2017 - 10.2018
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Promoted additional items with beverages, increasing store sales.
Clinical Instructor at Pediatric Dentistry, SCHULICH SCHOOL OF MEDICINE AND DENTISTRY, WESTERN UNIVERSITYClinical Instructor at Pediatric Dentistry, SCHULICH SCHOOL OF MEDICINE AND DENTISTRY, WESTERN UNIVERSITY