Summary
Overview
Work History
Education
Skills
Timeline
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Kate H. Albert

Kate H. Albert

Senior Sales Representative
Dublin,NH

Summary

Experienced and motivated senior sales professional with extensive sales, marketing, and management experience. Independent worker with excellent communication and rapport building skills. Extensive experience with phone and in person sales. Focus on solutions and customer relationships not just the sale.

Overview

26
26
years of professional experience

Work History

Sales Manager

WiValley, Inc.
04.2012 - 07.2023
  • Built relationships with customers and community leaders to establish long-term business growth.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Established and cultivated solid relationships with new and existing area businesses.
  • Organized and led open house sign up events.
  • Utilized Salesforce to manage customer accounts, track leads, and grow customer base.
  • Built customer loyalty and retained customers in competitive markets
  • Handled all aspects of customer service, sales, scheduling, and account management
  • Met with existing customers and prospects to discuss business needs and recommend optimum solutions



Business Owner/Office Manager

PC Media Designs
09.2005 - 05.2010
  • Owned and operated computer repair and networking business
  • Managed all accounting and customer invoicing
  • Set-Up all on-site and in-store appointments
  • Handled all incoming inquiries from individuals and businesses
  • Created and implemented all marketing materials
  • Informed customers of new products and services
  • Assisted with all quote preparation
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Relocation Counselor and Recruiting Assistant

C&S Wholesale Grocers Inc.
08.2004 - 09.2005
  • Performed daily operations of relocation department
  • Handled all domestic moves for new hires and transferring employees
  • Advertised job opportunities on social media platforms and job boards.
  • Assisted with C&S job fairs - booth set up and recruiting
  • Arranged travel for prospective employees and new hires
  • Managed 13 C&S owned properties including maintenance, new rental set up and utilities


Senior Relocation Sales Representative

A Rental Solution
03.1997 - 08.2001
  • Acted as senior relocation specialist for the Triangle and Triad area of North Carolina
  • Extensive phone sales with with moving clients
  • Maintained database of relocating clients for Nortel Networks, and IBM.
  • Maintained database of property listings and acquired new accounts at area communities
  • Gained recognition for the company as a top relocation group in the US
  • Met and exceeded expected sales goals

Education

Bachelor of Arts - Psychology

University of New Hampshire
Durham, NH
1995

Skills

  • Excellent communication skills
  • 15 years phone sales experience
  • Lead management - Salesforce and CRM
  • Customer Needs Assessment
  • Active listening skills
  • Build customer loyalty and company brand
  • Customer retention
  • Customer service driven
  • Coachable for best practices

Timeline

Sales Manager

WiValley, Inc.
04.2012 - 07.2023

Business Owner/Office Manager

PC Media Designs
09.2005 - 05.2010

Relocation Counselor and Recruiting Assistant

C&S Wholesale Grocers Inc.
08.2004 - 09.2005

Senior Relocation Sales Representative

A Rental Solution
03.1997 - 08.2001

Bachelor of Arts - Psychology

University of New Hampshire

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Kate H. AlbertSenior Sales Representative