Katelin Dorninger
Raleigh
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, memorization, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional experiences for guests.
Overview
4
4
years of professional experience
Work History
Server
Fresh Chef Kitchen
Mooresville, North Carolina
08.2022 - Current
- Time management and people skills allowing for personal growth
- Hosted, bussed tables, worked as an expo, and helped the restaurant run efficiently
- Provided excellent customer service to ensure satisfaction
- Accurately recorded orders on cash register and point-of-sale system
- Responded efficiently to guest inquiries and complaints in a professional manner
- Communicated effectively with kitchen staff regarding customer allergies or special requests
- Assisted in training new servers
- Stayed informed about daily specials, new menu items, promotions
Birthday Party Hostess
Fearless Adventure Park
Mooresville, North Carolina
09.2020 - 08.2024
- Worked as a coach and floor attendant helping children as needed
- Served guests with birthday parties and events at the park
- Great customer service skills for a future workplace
- Cleaned up after the party including disposing of trash, tidying up furniture, wiping down surfaces
- Maintained a friendly demeanor when interacting with guests throughout the event
- Managed check-in process by verifying RSVPs and providing name tags or wristbands if necessary
- Supervised children during activities to make sure everyone was safe and having a good time
- Provided information about the event's activities and assisted guests with any questions or concerns
Education
B.A. - Political Science And Journalism
North Carolina State University
Raleigh, North Carolina05.2027
Skills
- Restaurant Experience
- Grace under pressure
- Service prioritization
- Positive and professional
- Exceptional customer service
- Cleanliness standards
- Sales expertise
- Point of sale operation
Timeline
Server
Fresh Chef Kitchen
08.2022 - Current
Birthday Party Hostess
Fearless Adventure Park
09.2020 - 08.2024
B.A. - Political Science And Journalism
North Carolina State University
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