Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
Work History
Operations Manager
Fedex Ground
06.2021 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Ran Load Areas 1,2,3,4,5,6, Unloads 1,2,3,4, smalls, and central control.
Also maintaining and helping out with Blue Yonder, modification punches, write-ups, safety structure meetings, workrights, and maintaining compliance with some of the metrics.
Trained trainers who were wanting to become managers how running a load side works. Encouraging them to apply and helped aid them in the process.
Trained new managers how to run each area and would help when needed.
Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
Package Handler
Fedex Ground
06.2017 - 06.2021
Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Removed jams and unblocked conveyor system to maintain flow of goods.
Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
Supported team morale by fostering positive communication and collaboration among coworkers.
Helped train new employees in safe practices and warehouse procedures.