Katelin Saunders

Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.

• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
• Taught patients about medications, procedures, and care plan instructions.
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.

• Resolved billing issues, resulting in increased patient trust and financial stability for the clinic.
• Scheduled appointments for patients and placed reminder calls 48 hours before office visits
• Implemented effective problem-solving techniques to resolve diverse patient concerns promptly.
• Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.