Katelyn Alvarez
Walmart
Huntington Park,CA
6
years of professional experience
Customer Service/Sales Associate & Cashier delivering fast, friendly service across retail floor support, checkout, and special orders. Handles cash register transactions, cash drawer reconciliation, and customer problem-solving while keeping merchandise signed, stocked, and accessible. Strengthens the shopping experience through bilingual Spanish communication, product knowledge, and safe, orderly store conditions.
Work History
Overnight Stocker
5 Months- Stocked shelves efficiently to ensure product availability for customers.
- Operated pallet jacks and forklifts safely to transport goods throughout the store.
- Collaborated with team members to optimize inventory management processes.
- Operated pallet jacks safely to transport goods throughout the store.
- Implemented best practices for backroom organization, improving workflow efficiency.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day's operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
Sales Team Member
2 Months- Processed sales transactions efficiently using point-of-sale systems, minimizing wait times for customers.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Collaborated with team members to implement promotional displays, driving increased foot traffic and sales.
- Maintained organized inventory display, ensuring products were easily accessible and visually appealing.
- Monitored stock levels and communicated replenishment needs to management for optimal inventory control.
- Helped customers locate products and checked store system for merchandise at other sites.
- Processed product returns and assisted customers with other selections.
- Resolved customer issues promptly, ensuring their continued loyalty to the company''s products and services.
Childcare Provider
1 Year 10 Months- Supervised daily activities, ensuring safety and engagement for child in care.
- Supervised daily activities, ensuring safety and engagement for children in care.
- Communicated effectively with parents regarding child progress and well-being.
- Established trusting relationships with the child, encouraging emotional growth through supportive interactions.
- Maintained a clean, organized environment promoting healthy habits and routines.
- Developed a strong relationship with the family, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading germs.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
Customer Service/Sales Associate & Cashier
2 Years 3 Months- Actively seek out customers, greet them and offer any assistance
- Provide fast, friendly service while assessing customers’ needs
- Manage transactions with customers using cash registers
- Facilitated special orders and installed sales, ensuring customer needs were met promptly
- Promoted services at Special Services Desk, Tool Rental, and Pro Desk to increase customer awareness
- Help maintain a clean and uncluttered store environment, and ensure product(s) is easily accessible to customers
- Promote services offered at the Special Services Desk, Tool Rental, and Pro Desk whenever possible
- Maintained clean, uncluttered store environment, enhancing product accessibility for customers
- Assist customers with special orders and installed sales
- Proactively seek knowledge on all products and services, but specifically maintain advanced knowledge of all products in my department
- Explain the steps needed to complete projects and the products needed
- Assist with minor resets and cross merchandising as necessary
- Ensure that aisle end caps and counter promotions are clean, presentable, and in-stock
- Follow all loss prevention policies and procedures
- Follow safety policies and procedures, identifying and correcting any safety hazards
Education
High School Diploma
Skills
Bilingual: Spanish
Computer skills include MS Office
internet application + research
Discord
and PowerPoint
Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve project goals
Excellent oral and written communication skills
Fluid ability to work well independently and collaboratively with others
Strong interpersonal skills: well-liked
integrity
reliability
follow-through
Timeline
Overnight Stocker
Walmart
03.2026 - CurrentRead More
Sales Team Member
Warehouse Shoe Sale
11.2025 - 01.2026Read More
Childcare Provider
Alejandra Padilla
10.2023 - 08.2025Read More
Customer Service/Sales Associate & Cashier
Home Depot
07.2020 - 10.2022Read More
HUNTINGTON PARK HIGH SCHOOL
High School Diploma
Read More
Perfect Attendance Awards
-Earned Perfect Attendance Award for 3/4 years of High School
-Honored with this award for my consistent presence and hard work.
-This shows I can be reliable and responsible