Katelyn Aviles
The Bronx,NY
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Brooklyn Chop House
06.2024 - 02.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Head Bartender
Frames NYC
05.2022 - 02.2025
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Closed out cash register and prepared cashier report at close of business.
Lead Bartender
ParQ
02.2020 - 05.2022
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
- Closed out cash register and prepared cashier report at close of business.
- Coordinated with kitchen staff to ensure timely delivery of food orders to guests at the bar area, enhancing their overall dining experience.
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Bartender/ Server
Shorty's
01.2017 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Prepared classic, modern, and unique cocktails for each customer.
- Prepared garnishes by evenly slicing and pitting fruits.
Casino Cage Cashier
Seminole Hard Rock Hotel & Casino
07.2015 - 11.2017
- Quickly and accurately counted drawers at start and end of each shift.
- Processed large-volume transactions for high rollers, ensuring confidentiality and adherence to appropriate protocols.
- Enhanced casino customer satisfaction by providing timely and professional assistance with financial transactions.
- Constructed strong relationships with repeat patrons, fostering trust while maintaining professionalism at all times.
- Facilitated efficient chip exchanges for players by accurately counting chips and recording denominations in accordance with casino policies.
- Handled money, ticket and chips exchanges for customers.
Education
High School Diploma -
Bronx Academy
The Bronx, NY06-2010
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Hospitality service expertise
Certification
- Professional Bartender's Certificate – ABC Bartending Schools.
Timeline
Bartender
Brooklyn Chop House
06.2024 - 02.2025
Head Bartender
Frames NYC
05.2022 - 02.2025
Lead Bartender
ParQ
02.2020 - 05.2022
Bartender/ Server
Shorty's
01.2017 - 03.2020
Casino Cage Cashier
Seminole Hard Rock Hotel & Casino
07.2015 - 11.2017
High School Diploma -
Bronx Academy
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