Katelyn Bendig
Chester,PA
Summary
Reliable Manager with a strong work ethic and a proactive approach to exceeding company expectations. Skilled in building productive relationships and achieving goals in fast-paced, deadline-driven environments. Highly experienced in team-oriented settings.
Overview
2
2
years of professional experience
Work History
Manager
Ritas Italian Ice & Frozen Custard
Runnemede, NJ
04.2022 - Current
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Organized special events such as conferences or training sessions for employees.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Science - Nursing
Widener University
Chester, PA05-2026
Skills
- Staff Development
- Policy Implementation
- Performance Management
- Workforce Management
- Operations Management
- Strategic Planning
- Team Leadership
- Staff Training and Development
Affiliations
- I have cheered for 10 years and continue my passion for the sport throughout college!
Clubs and Volunteer
- I have been apart of many clubs including Renaissance Club, Leadership Club, and Nursing Association.
- I was apart of the National Honor Society.
- I have done numerous clean up events, new student move ins, and donated home-made dog toys to an animal shelter.
References
References available upon request.
Timeline
Manager
Ritas Italian Ice & Frozen Custard
04.2022 - Current
Bachelor of Science - Nursing
Widener University
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