Katelyn Bergner
Brea,CA
Summary
Working customer service while maintaining closing tasks, handling money and taking on managerial responsibilities. Helping other departments I have already been trained in maximizing store efficiency. During busy hours and multiple projects, taking on different tasks with ease and a positive attitude.
Overview
4
4
years of professional experience
Work History
Customer Engagement Leader
PetSmart
02.2021 - Current
- In charge of over looking the pet care department along with the associates making sure the animals are properly taken care of.
- Established strong relationships with clients, fostering trust and long-term partnerships.
- Communication with customers ensuring they have a positive experience.
- Cross trained in multiple departments for efficient flow throughout the store.
Seasonal Worker
Party City
10.2020 - 11.2020
- Worked in stocking merchandise and costumes for the Halloween season.
Education
High School Diploma -
El Dorado High School
Placentia, CA06-2020
Registered Veterinary Technology Program
Mt. San Antonio College
Walnut, CASkills
- Customer Service
- Customer Relations
- Appointment Scheduling
- Money handling abilities
- Keeping calm in stressful situations
- Comfortable learning new challenges
Timeline
Customer Engagement Leader
PetSmart
02.2021 - Current
Seasonal Worker
Party City
10.2020 - 11.2020
High School Diploma -
El Dorado High School
Registered Veterinary Technology Program
Mt. San Antonio College
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