MELINDA Reid

• Coordinated events to showcase company products and services, attracting new business leads while strengthening existing relationships.
• Implemented personalized marketing strategies for increased customer engagement and loyalty.
• Successfully resolved escalated complaints/issues – winning back disgruntled customers'' confidence in our company''s offerings.
• Established strong relationships with clients, fostering trust and long-term partnerships.
• Enhanced customer satisfaction by promptly addressing concerns and resolving issues effectively.
• Investigated and resolved customer inquiries and complaints quickly.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Assisted in inventory management, contributing to reduction in stock discrepancies.
• Boosted team efficiency, shared best practices in cash handling and customer interaction.
• Enhanced customer service experience by efficiently processing purchases and returns.

Trained and bred; Miniature, Arabian, Shetland Ponys, and other breeds of horses.

Developed training plans for horses in training.

Coordinated lessons and show schedules.

Procuring feed and supplies to maintaining horses in my care.

Responsible for daily care of horses in training.

Administration of treatments recomeded by veterinarian.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.