Katelyn Bischel
Walgreens
Carlsbad,CA
8
years of professional experience
Customer-focused professional with strong communication and organizational skills. Proven ability to deliver efficient service and solve problems effectively. Seeking to leverage analytical capabilities and attention to detail in a pharmaceutical environment while contributing to team success and career growth.
Work History
Senior Pharmacy Technician
2 Years 11 Months- Processed prescription orders accurately and efficiently to ensure timely patient care.
- Educated patients on medication usage and potential side effects, enhancing adherence and ensuring safety.
- Assisted pharmacists in managing inventory levels, minimizing waste through effective stock rotation.
- Led training sessions for new pharmacy technicians, enhancing team performance and knowledge sharing.
- Responded to incoming phone calls, providing timely information and addressing questions from customers and healthcare providers.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Ensured pharmacy readiness by managing opening and closing tasks.
Warehouse Worker/Sales Associate
1 Year 3 Months- I packed orders for customers, made the sales receipt, made the shipping label, and taped the boxes up to go out for shipping later that day.
- Packed customer orders, created sales receipts, generated shipping labels, and prepared boxes for same-day shipping.
- Worked with my boss and manager to help customers over the phone or in-person.
- Maintained a clean and organized environment to enhance operational efficiency. warehouse to ensure easy access to products for efficient customer service.
Karate Instructor
5 Years 3 Months- Collaborated with trained black belts to teach karate and instill discipline, focus, respect, and patience in children and adults.
- Organized and maintained dojo environment to ensure readiness for students and parents.
- Competed in martial arts tournaments across various states in order to compete as well as watch my own students compete.
- Supported the organization of black belt tests to facilitate participant evaluations, regular belt tests, and tournaments.
Education
High School diploma
- I obtained a High school diploma.
- I took honors algebra, honors geometry, honors trigonometry/algebra 2, honors anatomy/physiology, and AP Calculus throughout my high school career.
Skills
Prescription filling
Insurance verification
Drug inventory control
HIPAA compliance
Workflow optimization
Problem-solving skills
Team collaboration
Customer service
Cash register operations
Creative thinking
Accomplishments
- I had a 4.0 overall GPA for all four years of high school.
- I achieved my black belt at the age of 13.
- I achieved my second degree black belt at the age of 18.
- I was a part of the California Scholarship Federation for all four years of high school.
- I was a part of the National Honors Society for three years of high school.
- I was a part of the National Junior Honors Society for the duration of middle school.
Timeline
Senior Pharmacy Technician
Walgreens
09.2023 - CurrentRead More
Warehouse Worker/Sales Associate
ASE Martial Art Supply
04.2022 - 07.2023Read More
Karate Instructor
Santa Clarita Karate
04.2018 - 07.2023Read More
William S. Hart High School
High School diploma
Read More