Motivated individual with strong communication and collaboration strengths. Brings reliability, adaptability, and a proactive approach to learning new skills. Eager to support team goals and contribute positively to workplace success.
Overview
6
6
years of professional experience
Work History
Preschool Teacher
Ivybrook Academy
Roanoke, VA
11.2025 - Current
Designed engaging lesson plans that promote early childhood development and learning.
Implemented daily routines to foster a safe and nurturing classroom environment.
Monitored student progress and adapted activities to meet diverse learning needs.
Registered Behavior Technician
Mosaic Pediatric Therapy
Roanoke, VA
05.2025 - 09.2025
Implemented behavior intervention plans to support individual patient goals.
Assisted in assessing and documenting patient progress for treatment planning.
Collaborated with a multidisciplinary team to enhance therapy effectiveness.
Medical Receptionist
AMC Urgent Care
Roanoke, VA
10.2023 - 02.2024
Managed patient check-in and check-out processes efficiently.
Scheduled appointments using electronic health record (EHR) systems.
Verified insurance eligibility and processed payment transactions.
Medicare Supplement Representative
Elevance Health
Roanoke, VA
09.2022 - 10.2023
Facilitated member inquiries through effective communication and problem-solving strategies.
Coordinated with cross-functional teams to ensure seamless service delivery and issue resolution.
Managed documentation and compliance for health plans, ensuring accuracy and adherence to regulations.
Documentation Specialist
CCS Medical
Roanoke, VA
05.2020 - 10.2020
Developed and maintained comprehensive documentation for internal processes and procedures.
Ensured accuracy and consistency in all documentation to meet quality standards.
Collaborated with cross-functional teams to gather information for user manuals and training materials.