Katelyn Brower
Valdosta,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Lead Bartender
Austins Cattle Co.
06.2016 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Waitress
Chilli's Grill & Bar
08.2014 - 06.2016
- Carried out complete opening, closing, and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts, and maintained accurate cash drawer.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Supported needs of 5 + person wait staff who attended to specific needs of countless customers daily for a large locally owned restaurant bar and grill with social relevancy and intentionality
Sales Associate /Shift Supervisor
Aero Boutique
12.2013 - 05.2014
- Handled customer relations issues, enabling quick resolution, and client satisfaction daily.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry shows, conventions, and other meetings monthly with a primary mission of expanding market opportunities.
- Implemented daily operating procedures to keep the store clean, adequately stocked, and well-organized.
Education
Bachelor of Arts - Interpersonal Communications
Valdosta State University
Valdosta, GA05.2020
Skills
- Staff Management
- Operational Efficiency
- High-Volume Environments
- Energetic and Outgoing
- Complex Problem-Solving
- New Hire Training
- Clear and Effective Communication
- Safe Work Practices
Timeline
Lead Bartender
Austins Cattle Co.
06.2016 - Current
Waitress
Chilli's Grill & Bar
08.2014 - 06.2016
Sales Associate /Shift Supervisor
Aero Boutique
12.2013 - 05.2014
Bachelor of Arts - Interpersonal Communications
Valdosta State University
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