KATELYN CARROLL
West Chester,PA
Summary
Dedicated and personable sales student and Campus Sales Manager known for a calm, approachable demeanor, strong work ethic, and ability to build genuine relationships. Successfully balances the demands of West Chester University's Honors College, National Sales Team, three academic minors in Civic Leadership, Sales, and Sociology, and multiple jobs. Brings strong time management, adaptability, and communication skills, along with a commitment to continuous growth and professional development.
Overview
7
7
years of professional experience
Work History
National Sales Team Member
West Chester University
03.2026 - Current
- Competitor on a nationally ranked sales team of 40 determined peers.
- Engaged in competitive buyer–seller role-plays and timed speed-selling presentations, enhancing skills in discovery questioning, objection handling, and closing techniques.
- Collaborated with teammates to exchange constructive feedback, refining sales strategies, presentation delivery, and relationship-building techniques.
- Utilized individualized peer feedback to improve adaptability, active listening, and performance in competitive sales environments.
Campus Sales Manager
Fresh Prints
08.2026 - Current
- Worked with campus organizations to build merchandise solutions that fit branding budgets and event needs.
- Built relationships through cold leads and followed up to create new business opportunities.
- Projected $15,000 in semester sales through new client acquisition and growth in existing accounts.
- Built client relationships through discovery, follow-up, and service support.
Cashier
American Pie
West Chester, PA
08.2026 - Current
- Helped customers while processing transactions and organizing orders to support satisfaction in fast-paced environment.
- Worked with customers and team members to keep order details accurate and address concerns, supporting positive customer experiences.
- Greeted guests to create friendly first impression and improve customer experience.
Customer Service & Operations
Sabatino's Food Truck
West Chester, PA
10.2025 - Current
- Managed customer interactions and POS transactions, ensuring timely order fulfillment and efficient service.
- Communicated menu options and pricing to assist customers in making informed purchasing decisions, enhancing their experience.
- Supported daily operations through inventory restocking and food preparation, contributing to smooth closing processes.
Summer Camp Counselor
The Malvern School
Glen Mills, PA
06.2023 - 08.2023
- Supervised 25 children daily, demonstrating leadership, accountability, and adaptability.
- Resolved conflicts and facilitated communication to ensure safety and positivity in camp environment.
Breakfast Server
DK Diner
07.2019 - 08.2023
Education
Bachelor of Science - Minor: Sales, Sociology & Civic Leadership
West Chester University
West Chester, PA05-2027
Skills
- Sales & Relationship Management: Consultative Selling, Sales Pipeline Management, Lead Prospecting, Client Relationship Management, Networking
- Communication & Leadership: Public Speaking, Active Listening, Conflict Resolution, Team Collaboration, Customer Service
Timeline
Campus Sales Manager
Fresh Prints
08.2026 - Current
Cashier
American Pie
08.2026 - Current
National Sales Team Member
West Chester University
03.2026 - Current
Customer Service & Operations
Sabatino's Food Truck
10.2025 - Current
Summer Camp Counselor
The Malvern School
06.2023 - 08.2023
Breakfast Server
DK Diner
07.2019 - 08.2023
Bachelor of Science - Minor: Sales, Sociology & Civic Leadership
West Chester University