Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Katelyn Coles

Sterling Heights,MI

Summary

Hardworking professional with proven relationship-building and time-management skills in fast-paced restaurant environments. Additionally, I built patience and communication skills through working with young children and children with special needs.

Overview

5
5
years of professional experience

Work History

Server

Olive Garden
Sterling Heights, MI
04.2024 - Current
  • Formed meaningful relationships with guests through exceptional hospitality, and genuine charm.
  • Remained level-headed in a fast-paced environment while being stretched in many different directions.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Assisted in preparing salads, appetizers, and desserts to speed up food service.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Host

Outback Steakhouse
Sterling Heights, MI
11.2023 - 04.2024
  • Answered phones promptly to record and confirm reservations.
  • Performed regular restroom checks to restock supplies, and address minor cleaning needs.
  • Assisted other departments when needed, such as bussing tables, or delivering food orders.
  • Maintained the cleanliness of the lobby area, including wiping down tables and chairs.
  • Greeted guests and brought them to their table.
  • Coordinated seating arrangements and managed the other hosts with whom I worked.

Tutor

Kumon Learning Center
Sterling Heights, MI
08.2020 - 09.2023
  • Conducted one-on-one and group tutoring sessions to enhance understanding of subject material.
  • Worked with children aged 3 to 18.
  • Taught children math and English.
  • Assisted in keeping children with special educational needs on task.
  • Designed a comfortable tutoring environment that is conducive to learning.
  • Worked closely with students to help develop math and essay writing skills.
  • Formed relationships with students based on mutual trust and respect.

Education

Biochemistry

Grand Valley State University
Allendale, MI
05-2027

High School Diploma -

Adlai Stevenson High School
Sterling Heights, MI
05-2024

Skills

  • Critical thinking
  • Strong mathematical skills
  • Problem solving
  • Team collaboration
  • Strong work ethic
  • Positive and professional
  • Effective communication
  • Patience and empathy

Accomplishments

  • Captain of the volleyball team.
  • Ranked top 10 in a high school with over 500 students.
  • Capstone diploma

Affiliations

  • Frederik Meijer honors college

Timeline

Server

Olive Garden
04.2024 - Current

Host

Outback Steakhouse
11.2023 - 04.2024

Tutor

Kumon Learning Center
08.2020 - 09.2023

Biochemistry

Grand Valley State University

High School Diploma -

Adlai Stevenson High School

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