Summary
Overview
Work History
Education
Skills
Certification
Photography
Timeline
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Katelyn Cook

League City,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
07.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.

Barista

Randalls Groceries
12.2022 - 04.2023
  • Maintained clean and organized workspaces for optimal productivity and safety.
  • Promoted welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

Florist

Randalls Groceries
07.2021 - 12.2022
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Prepared potted plants and bouquets based on customer requirements.
  • Utilized floral design techniques to craft unique floral arrangements.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Maintained fresh inventory through proper rotation, storage, and display methods.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Provided customers with care directions for flower arrangements.
  • Developed positive relationships with clients and vendors to boost rapport and trust.
  • Nurtured flowers to maintain quality and promote longevity.

Education

Bachelor of Science - Health

University of Houston
Houston, TX
05.2027

High School Diploma -

Clear Creek High School
League City, TX
05.2023

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Insurance Billing
  • Customer Service
  • Team Coordination
  • Relationship Building
  • Resolving Complaints
  • Confidentiality Practices
  • Certified Pharmacy Technician
  • Heart Saver First Aid CPR AED (First Aid CPR AED)

Certification

  • CPhT - Certified Pharmacy Technician

Photography

I love to explore my creative side while taking photos of people or scenary.

Timeline

Pharmacy Technician

CVS Pharmacy
07.2023 - Current

Barista

Randalls Groceries
12.2022 - 04.2023

Florist

Randalls Groceries
07.2021 - 12.2022

Bachelor of Science - Health

University of Houston

High School Diploma -

Clear Creek High School

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Katelyn Cook