Katelyn Dill
Tacoma,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Delivery Courier
Federal Express Corporation
Kent, WA
06.2020 - Current
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Sale Associate
Columbia Distributing
Kent, WA
09.2018 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise, throughout many stores every day.
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
- Supported customers continuously from sales process to product set-up and use.
Merchandiser
Columbia Distributing
Kent, WA
02.2017 - 09.2018
- Removed damaged, out-of-code, not-in-set and discontinued items from displays and shelves.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Presentation Team Member
Target
Puyallup, WA
04.2015 - 02.2017
- Changed shelves, racks and displays to meet new schematic designs.
- Reset specific store departments or entire stores and fully set up new stores according to planograms.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Greeted customers and directed to requested products.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
Barista
Safeway
Puyallup, WA
08.2013 - 07.2015
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
High School Diploma -
Spanaway Lake High School
Spanaway, WA06.2011
Skills
- Customer Satisfaction
- Transport and Delivery
- Effective Planning
- Data Entry
- Microsoft Office
- Attention to Detail
Timeline
Delivery Courier
Federal Express Corporation
06.2020 - Current
Sale Associate
Columbia Distributing
09.2018 - 06.2020
Merchandiser
Columbia Distributing
02.2017 - 09.2018
Presentation Team Member
Target
04.2015 - 02.2017
Barista
Safeway
08.2013 - 07.2015
High School Diploma -
Spanaway Lake High School
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