Katelyn Donaldson
West Helena,AR
Summary
I am a 3rd year General Education student at the University of Arkansas at Pine Bluff with an interest in the Education field. I am looking for a high-grown organization with a competitive and challenging environment that creates an ideal condition for delivering high quality services. Aspiring to associate with an organization which offers a congenial environment for growth.
Overview
1
1
year of professional experience
Work History
Online Grocery Associate
Walmart Supercenter
Little Rock, AR
06.2023 - Current
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Responded promptly to inquiries from customers regarding their online grocery orders.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Provided training and support for new employees joining the company's online grocery team.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
- Organized as many as 10 deliveries per hour by smoothly selecting and purchasing items.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
Education
Bachelor of Science - Education And General Studies
University of Arkansas At Pine Bluff
Pine Bluff, AR05-2025
High School Diploma -
Central High School Of Clay Co
Helena- West Helena, AR05-2022
Skills
Proficient in Microsoft Office
Effective prioritizing and time management skills
Excellent verbal, written, and interpersonal communication skills
Good interpersonal and leadership skills
Strong organizational skills
- Customer Engagement
- Barcode Scanning
- Order Accuracy
- Complaint Resolution
- Verifying Order Accuracy
- Relationship Building
Timeline
Online Grocery Associate
Walmart Supercenter
06.2023 - Current
Bachelor of Science - Education And General Studies
University of Arkansas At Pine Bluff
High School Diploma -
Central High School Of Clay Co
Similar Profiles
Mackenzi ShanahanMackenzi Shanahan
Sales Manager at Walmart SupercenterSales Manager at Walmart Supercenter
Jayden RodriguezJayden Rodriguez
OGP at Walmart SupercenterOGP at Walmart Supercenter
Carla JarvisCarla Jarvis
Front End Associate at Walmart SupercenterFront End Associate at Walmart Supercenter
Mittal RabariMittal Rabari
Cashier at Walmart SupercenterCashier at Walmart Supercenter
Clayton St. JohnClayton St. John
Farm Hand at Desha farmsFarm Hand at Desha farms