Shanya Rankin
Hope,AR
Summary
Dynamic and customer-focused professional with experience at Walmart as an Online Grocery Associate, excelling in order accuracy and complaint resolution. Proven ability to enhance customer satisfaction through effective communication and relationship building, while maintaining optimal inventory levels. Adaptable team player committed to achieving sales targets and delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Online Grocery Associate
Walmart
12.2024 - 11.2025
- Assisted customers with online grocery orders, ensuring accurate product selection and timely delivery.
- Collaborated with team members to maintain stock levels and optimize inventory management.
- Processed customer returns and exchanges efficiently, enhancing overall satisfaction.
- Utilized scanning technology to track inventory movement and reduce discrepancies.
Sales Associate
Hibbett Sports
08.2021 - 02.2024
- Assisted customers in product selection and provided knowledgeable recommendations.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained a clean and organized sales floor to enhance customer experience.
- Collaborated with team members to achieve store sales targets consistently.
Education
High School Diploma - Pre Med
Hope High School
Hope Arkansas Skills
- Customer engagement
- Flexible scheduling
- Order accuracy
- Complaint resolution
- Adaptability to change
- Customer service
- Attention to detail
- Online order processing
- Upbeat and outgoing attitude
- Decision-making
- Sales expertise
- Relationship building
- Flexible schedule
- Prioritizing orders
- Payment processing
- Product knowledge
- Advertising and marketing
- Documentation and reporting
- Verbal and written communication
- Strong interpersonal skills
Timeline
Online Grocery Associate
Walmart
12.2024 - 11.2025
Sales Associate
Hibbett Sports
08.2021 - 02.2024
High School Diploma - Pre Med
Hope High School