Motivated and service-oriented professional eager to launch a meaningful career in financial services or customer support. Seeking to join a forward-thinking, purpose-driven company where I can contribute a strong work ethic, a genuine passion for helping others, and a commitment to continuous learning while building a solid foundation in the industry.
Strong Desire to Learn Financial Concepts
Strong Desire to Help Others Utilizing Client Service Skills
Excellent Verbal and Written Communication
Professional Phone and Interpersonal Etiquette
Client-Focused and an Empathic Listener
Crisis Management & De-Escalation Skills
Adaptable and Calm Under Pressure
Team-Oriented with an Independent Work Ethic
Organized and Detail-Oriented
Time Management Skills in Fast-Paced Work Environments
Goal-Oriented with a Long-Term Growth Mindset
Parker Williams Library, Houston, TX, Adult ESL Instructor, 01/2013, 12/2015
Taught adult ESL learners from diverse cultural backgrounds - including Vietnamese, Mexican, Salvadoran, Chilean, and Urdu-speaking Pakistani students - using provided curriculum materials, books, and community resources. Focused on building conversational English, reading comprehension, and confidence in real-life communication.
Lake Houston Wilderness Park, New Caney, TX, Wildlife & Nature Center Park Maintenance Aide, 05/15/2016-06/30/2016
Assisted in the daily operations of the wildlife and nature center, supporting both animal care and guest education initiatives., Responsibilities included feeding and maintaining the enclosures of reptiles and amphibians, ensuring clean and healthy habitats., Played a key role in developing and presenting 'Eyes of the Wild,' an interactive educational PowerPoint for visitors., Provided support during supervised trail hikes and led engaging, hands-on animal education classes focused on native species., Helped foster environmental awareness and appreciation for wildlife through direct public interaction and educational outreach.