Kenisha Daye
Miami,FL
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Detail-oriented and adaptable individual with a strong background in administrative and correctional settings, seeking a position as a Mental Health Technician to utilize skills in providing compassionate care and support to individuals with mental health needs.
Overview
10
10
years of professional experience
Work History
Correctional Officer (Mental Health Unit)
Dade Correctional Institution
2018.08 - Current
- Provided direct supervision and assistance to inmates with mental health issues within a correctional setting
- Implemented and monitored treatment plans in collaboration with healthcare professionals
- Documented and reported observations, incidents, and treatment responses according to facility protocols.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Unit Clerk
Doctors Hospital
2013.12 - 2018.08
- Greeted patients and visitors
- Managed administrative tasks including scheduling appointments, maintaining patient records, and coordinating communication between medical staff and patients
- Handled inquiries from patients, families, and healthcare providers in a professional and efficient manner
- Contributed to the efficient operation of the unit by performing various clerical duties and multitasking effectively.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
Education
High School Diploma -
South Miami Senior High School
South Miami,FL06.2008
Skills
- Proficient in computer skills, including Microsoft Word, Excel, PowerPoint, outlook.
- Strong multitasking abilities and ability to prioritize tasks effectively
- Excellent communication and interpersonal skills
- Willingness to learn new tasks and adapt to new environments
- De-Escalation Techniques
- Mental health awareness
- First Aid Certification
- Trained in defensive tactics
- Conflict resolution skills
- Emergency Response
References
Available upon request.
Timeline
Correctional Officer (Mental Health Unit)
Dade Correctional Institution
2018.08 - Current
Unit Clerk
Doctors Hospital
2013.12 - 2018.08
High School Diploma -
South Miami Senior High School
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